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Claims Processor
Health AdminsClaims Processor managing and optimizing medical claims processing for a leading healthcare administration firm. Collaborating to enhance service delivery and ensure compliance with regulations.
About the role
Key responsibilities & impact- Review and process medical claims submitted by members or providers promptly and accurately.
- Verify the accuracy and completeness of claim information, including patient demographics, diagnoses, procedures, and billing codes when available.
- Ensure compliance with insurance policies and industry standards.
- Investigate and resolve any discrepancies or issues related to claim submissions.
- Conduct comprehensive medical claims audits to identify errors, discrepancies, or fraudulent activities.
- Analyze claim documentation, including medical records and billing statements, to ensure adherence to coding guidelines and reimbursement policies.
- Research complex medical billing and coding issues to support claims processing and audit activities.
- Interpret coding guidelines, reimbursement policies, and legal requirements to determine appropriate claim adjudication.
- Provide recommendations for improving claims submission procedures and enhancing reimbursement accuracy.
- Serve as members' primary point of contact regarding claims inquiries and resolution.
- Respond promptly to customer inquiries and concerns with professionalism and empathy.
- Collaborate with cross-functional teams to address customer issues and ensure timely resolution.
Requirements
What you’ll need- High School Diploma or equivalent
- Proven experience in medical claims processing and healthcare reimbursement
- Strong knowledge of medical terminology, medical coding, and insurance billing practices
- Technical Knowledge: SalesForce Experience, Google Suite Experience, Claims Management Software experience
- Excellent analytical skills with the ability to interpret complex healthcare regulations and guidelines
- Exceptional attention to detail and accuracy in data entry and documentation
- Effective verbal and written communication skills with a customer-centric approach
- Must be a self-motivator and self-starter
- Exceptional listening and analytical skills
- Solid time management skills
- Ability to multitask and successfully operate in a fast paced, team environment
- Must adapt well to change and successfully set and adjust priorities as needed
Benefits
Comp & perks- Competitive salary and benefits package
- Dynamic and innovative work environment
- Opportunities for professional growth and development
- Remote work
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical claims processingmedical codinginsurance billing practicesdata entryclaims auditsbilling codeshealthcare reimbursementanalytical skillsattention to detailcustomer service
Soft Skills
effective communicationcustomer-centric approachself-motivatortime managementmultitaskingadaptabilityproblem-solvingteam collaborationlistening skillsprofessionalism