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Headway

Staff Software Engineer – Insurance

Headway

Staff engineer building ML-powered insurance systems for Headway’s mental healthcare platform. Automating eligibility, pricing, provider matching, claims, and credentialing at scale.

Posted 8/7/2026full-timeRemote • 🇺🇸 United StatesLead💰 $224,000 - $336,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in building data-intensive, ML-powered platforms for healthcare operations, with a strong focus on system design, automation, and effective communication across teams. Proficient in hands-on coding and developing solutions that enhance patient and provider interactions.

Highest-signal resume keywords
Machine Learning Model DevelopmentTypeScript ProgrammingPython 3 ProgrammingAWS ExperienceHealthcare Data Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Machine LearningOCR Pipeline DevelopmentClaims AutomationData AbstractionSoftware EngineeringFastAPISQLAlchemyPostgresReactNext.js
Soft Skills
MentoringPrecise CommunicationProblem-SolvingTeam Coordination
Tools & Technologies
AWSTemporalKafkaDatadogSentryPagerDutyCursorClaudeGeminiEddy
Industry Keywords
Healthcare OperationsInsurance ClaimsPayer DataPatient IdentificationProvider Credentialing

Tech Stack

Tools & technologies
AWSJavaScriptKafkaNext.jsPostgresPythonReactRedisTypeScript

About the role

Key responsibilities & impact
  • Lead the design and implementation of systems powering Headway’s insurance operations
  • Build systems for patient identification, pricing estimates, provider matching, and claims
  • Build data-intensive, ML-powered platforms serving patients and providers
  • Develop systems that learn from every visit
  • Mentor engineers
  • Write high-impact code at the intersection of healthcare data and payer operations
  • Build ML models to improve price estimate accuracy
  • Develop OCR pipelines for insurance cards and automate eligibility checks
  • Build ML systems to detect complex insurance arrangements
  • Develop claims AI agents that review denied claims, identify root causes, and resubmit claims autonomously
  • Build human-in-the-loop automation for provider credentialing

Requirements

What you’ll need
  • Platform-thinking approach to software engineering
  • Ability to build abstractions that enable teams to move faster and more safely
  • Ability to find structure in messy payer data and build reliable reasoning systems
  • Hands-on coding ability
  • Experience turning ambiguous problems into shipped software
  • Ability to define solutions and coordinate across teams as priorities shift
  • Precise written and verbal communication
  • Experience with TypeScript
  • Experience with Python 3
  • Experience with React, Remix, or Next.js
  • Experience with FastAPI, SQLAlchemy, Postgres, Redis, or Snowflake
  • Experience with AWS, Temporal, or Kafka
  • Experience with Datadog, Sentry, or PagerDuty
  • Experience with AI tools such as Cursor, Claude, Gemini, or Eddy
  • Authorization to work in the United States for any employer

Benefits

Comp & perks
  • Equity compensation
  • Medical, Dental, and Vision coverage
  • HSA / FSA
  • 401K
  • Work-from-Home Stipend
  • Therapy Reimbursement
  • 16-week parental leave for eligible employees
  • Carrot Fertility annual reimbursement and membership
  • 13 paid holidays each year
  • Holiday Break during the week between December 25th and December 31st
  • Flexible PTO
  • Employee Assistance Program (EAP)
  • Training and professional development
  • Robust health and wellness benefits
  • Retirement savings
  • Meaningful ownership opportunities through equity