People Operations Manager

Headway

People Operations Manager building AI-powered HR systems for Headway’s mental healthcare platform. Automating people workflows, dashboards, and HRBP tools for scalable operations.

Posted 8/4/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $114,000 - $179,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in HR operations and People programs, focusing on designing and implementing workflows, automations, and dashboards that drive organizational health and data-driven decision-making. Proficient in leveraging AI tools and analytics to enhance HR processes and ensure compliance.

Highest-signal resume keywords

End-To-End Ownership Of HR OperationsAI Tools Practical UseDashboard DevelopmentPeople AnalyticsCross-Functional Program Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workflow DesignAutomation ImplementationData AnalysisKPI DefinitionLLM UnderstandingHRIS SystemsAgentic Tool DevelopmentOperational Workflow MaintenanceImpact MeasurementFeedback Interpretation

Soft Skills

Effective CommunicationStakeholder ManagementIterative Feedback Gathering

Tools & Technologies

DashboardsHRIS SystemsAI ToolsAutomation Tools

Industry Keywords

HR Business PartnerPeople ProgramsOrganizational Health AnalyticsEmployee ProcessesCompliance Workflows

About the role

Key responsibilities & impact

Own HR Business Partner enablement end-to-end by designing, launching, and iterating agentic tooling
Design and maintain manager operational workflows, playbooks, tooling, and automations
Build and maintain dashboards for functional organizational health analytics
Partner with HR leadership to define actionable metrics and make them visible in real time
Automate employee processes through structured, compliant workflows
Champion responsible AI use within HR and establish employee-data guardrails with Legal and IT
Define success metrics and KPIs for owned programs, including automations shipped, workflow adoption, and dashboard engagement
Gather feedback, interpret signals, and iterate on programs and workflows

Requirements

What you’ll need

End-to-end ownership of HR operations or People programs, including design, rollout, impact measurement, and iteration
Current practical use of AI tools and experience experimenting with workflows and automations
Ability to build or meaningfully contribute to agentic tools
Understanding of LLMs sufficient to design prompts, evaluate outputs, and create reusable workflows
Hands-on ability with data and tooling, including dashboards, automations, or HRIS systems
Experience working closely with HRBPs or in an HR generalist function
Ability to communicate effectively across HR, Legal, Engineering, and business teams
Experience managing complex cross-functional programs with multiple stakeholders and competing timelines
Experience building or maintaining people analytics dashboards and translating HR data into actionable insights

Benefits

Comp & perks

Robust health and wellness benefits
Retirement savings
Meaningful ownership opportunities through equity
Reasonable accommodations for persons with disabilities