Headway

Staff Product Manager, AI/ML, Provider

Headway

full-time

Posted on:

Location Type: Remote

Location: Remote • California, New York, Washington • 🇺🇸 United States

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Salary

💰 $215,900 - $254,000 per year

Job Level

Lead

About the role

  • Build and scale internal tools and processes that help providers deliver care more efficiently, leveraging AI to automate and accelerate workflows
  • Design and improve product experiences that simplify complex requirements (e.g., insurance programs) while keeping provider usability at the center
  • Define and execute the strategy for provider-facing internal tools balancing user needs with business growth
  • Work closely with Design, Engineering, Data, Ops, and Clinical partners to learn quickly and ship quickly
  • Deeply understand and embody the voice of our providers in everything we build
  • Own a multi-year roadmap in partnership with cross-functional partners and leadership
  • Collaborate with Operations, Clinical, Payer, Engineering, and Design teams to define strategy, leverage AI, and create tools that make care delivery easier at scale

Requirements

  • 5+ years of experience improving, iterating, and building platforms from its earliest stages, especially with AI/ML pipelines
  • Experience scaling products and building platforms
  • Experience leveraging AI to automate and accelerate workflows
  • Ability to balance UX and scale and bring deep user empathy to platform decisions
  • Data and results driven: skilled at digging into data, prioritizing initiatives, defining clear goals, and driving teams to deliver impact
  • Thrive in ambiguity and fast-paced environments
  • Strong collaboration skills with Operations, Clinical, Payer, Engineering, and Design teams
  • Experience defining and executing multi-year product roadmaps
Benefits
  • Equity Compensation
  • Medical, Dental, and Vision coverage
  • HSA / FSA
  • 401K
  • Work-from-Home Stipend
  • Therapy Reimbursement
  • 16-week parental leave for eligible employees
  • Carrot Fertility annual reimbursement and membership
  • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
  • Flexible PTO
  • Employee Assistance Program (EAP)
  • Training and professional development
  • Performance-based variable compensation
  • Meaningful ownership opportunities through equity
  • Robust health and wellness benefits
  • Retirement savings

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
AIML pipelinesproduct scalingplatform buildingworkflow automationdata analysisUX designproduct roadmap execution
Soft skills
user empathycollaborationadaptabilityresults drivenstrategic thinking