Headway

Internal Communications Manager

Headway

full-time

Posted on:

Location Type: Remote

Location: Remote • California, New York, Washington • 🇺🇸 United States

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Salary

💰 $136,935 - $179,000 per year

Job Level

Mid-LevelSenior

About the role

  • Define and evolve internal communications strategy, frameworks, channels, and rhythms to align teams
  • Own internal events like All Hands meetings including run-of-show, content coaching, and presentation quality
  • Coach executives on messaging, delivery, and framing narratives for announcements, strategy rollouts, and change management
  • Develop templates, playbooks, and processes to create scalable communication infrastructure
  • Strengthen storytelling so employees understand the “what” and the “why” of company strategy
  • Partner with Brand/Marketing and People teams to ensure internal narrative reinforces external reputation and employer brand
  • Own internal narrative, lead high-impact channels, and work closely with the executive team to ensure clarity and connection

Requirements

  • 6–8 years of experience in internal communications, ideally in tech or a fast-scaling startup environment
  • Built or scaled internal communications strategies and channels that connected leadership with employees
  • Exceptional communicator — in writing, in presentations, and in coaching executives
  • Experience leading internal events such as All Hands (run-of-show, content coaching, presentation quality)
  • Ability to define frameworks, channels, and rhythms to keep teams aligned as the company scales
  • Comfortable thriving in high-growth, fast-changing environments and making decisions with incomplete information
  • Collaborative, culturally infectious, customer-centric, and able to build credibility across diverse teams and levels
  • Deep appreciation for culture and understanding of how communications can fuel connection, alignment, and momentum
Benefits
  • Equity Compensation
  • Medical, Dental, and Vision coverage
  • HSA / FSA
  • 401K
  • Work-from-Home Stipend
  • Therapy Reimbursement
  • 16-week parental leave for eligible employees
  • Carrot Fertility annual reimbursement and membership
  • 13 paid holidays each year plus Holiday Break between December 25th and December 31st
  • Flexible PTO
  • Employee Assistance Program (EAP)
  • Training and professional development

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
internal communications strategycommunication frameworkscontent coachingpresentation qualitystorytellingtemplates developmentplaybooks creationchange managementnarrative developmentevent management
Soft skills
exceptional communicatorcollaborativecustomer-centricculturally infectiouscredibility buildingcoaching executivesalignment facilitationdecision makingadaptabilityrelationship management
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