Headway

Staff Product Designer, Payments

Headway

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $212,000 - $265,000 per year

Job Level

About the role

  • Own the end-to-end payment and billing experience across patients and providers
  • Navigate complexity with systems thinking
  • Prototype with Claude Code/Cursor and MagicPattern to build and iterate on the flows and IAs
  • Conduct research and validate the solution with customer support
  • Contribute to the design system and share AI practice with the team

Requirements

  • Designers are expected to use AI tools like Claude, Cursor, and MagicPatterns
  • Strong ability to navigate complex payment and billing experiences
  • Experience in conducting research and directly talking to customers
  • Experience with design systems and contributing to team culture
  • Ability to clarify problem space and understand data
Benefits
  • Equity compensation
  • Medical, Dental, and Vision coverage
  • HSA / FSA
  • 401K
  • Work-from-Home Stipend
  • Therapy Reimbursement
  • 16-week parental leave for eligible employees
  • Carrot Fertility annual reimbursement and membership
  • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
  • Flexible PTO
  • Employee Assistance Program (EAP)
  • Training and professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
prototypingdesign systemsAI tools
Soft Skills
systems thinkingresearchcustomer communicationproblem clarification