Operations

• Lead operational components of the business close process, liaising frequently with the Accounting team to ensure a timely and accurate monthly close.
• Serve as the go-to Operations contact to confirm that the financial ledger accurately reflects the true operational state of the business.
• Classify and reconcile operational financial data, including classifying Accounts Receivable (A/R) and Accounts Payable (A/P) to ensure proper recording and reporting.
• Coordinate and execute write-off processes across the Operations function, ensuring appropriate documentation and alignment with financial policies.
• Design, build, and implement scalable processes and controls to improve the efficiency and quality of our financial data workflows.
• Work cross-functionally with Product, Engineering, Payer, and CX teams to drive system improvements that streamline the Revenue Cycle Management (RCM) process and enhance financial integrity.

Senior Associate, Payment Operations

VP, Operations

Technical Operations Delivery Director

Director of Payments Operations

Director, Ad Operations

Clinical Manager, Medicare & Formulary Operations