Claims Services Representative

HCI Group

Claims Services Representative responsible for processing claims expense invoices for multiple vendor accounts. Ensuring accuracy and maintaining vendor relationships at Griston Claims Management in Tampa.

Posted 7/25/2026full-timeTampa • Florida • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in invoice processing, reconciliation, and vendor management while ensuring compliance with accounting principles and company policies. Strong attention to detail and accuracy in a high-volume environment is essential.

Highest-signal resume keywords

Invoice ProcessingVendor ReconciliationMicrosoft Excel ProficiencyCustomer Service ExperienceAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Bookkeeping PrinciplesAccounts PayableInvoice ValidationPayment ProcessingDiscrepancy Resolution

Soft Skills

Team CollaborationProfessional CommunicationProblem Solving

Tools & Technologies

Microsoft SuiteMicrosoft OutlookMicrosoft Word

Industry Keywords

Internal ControlsService Level ExpectationsVendor Management

About the role

Key responsibilities & impact

Ensure the timely and accurate processing of daily claim expense invoices in accordance with established departmental policies and procedures.
Review, validate, enter, and process invoices for payment while maintaining a high level of accuracy and quality.
Establish and maintain positive working relationships with new and existing vendors by responding to payment inquiries and resolving issues in a professional and timely manner.
Reconcile vendor statements and accounts to ensure the accuracy of invoice processing and payments.
Verify, research, and resolve invoice discrepancies by reconciling vendor accounts, payments, and monthly statements.
Monitor invoice processing to ensure compliance with company policies, internal controls, and service level expectations.
Perform other duties and special projects as assigned.

Requirements

What you’ll need

High degree of accuracy and attention to detail in a high-volume environment.
Solid understanding of basic bookkeeping and accounting payable principles.
Proficiency in Microsoft Suite; including Microsoft Outlook and Word, with advanced Microsoft Excel skills, including formulas, functions, and spreadsheets management.
Ability to work well in a team-oriented environment, as well as independently.
Strong phone etiquette and Customer Service experience required.
Ability to analyze and resolve discrepancies while maintaining confidentiality and attention to detail.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development opportunities