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Patient Care Navigator
Harvest HealthcarePart-time Patient Care Navigator supporting CALAIM clients through telephonic and field-based care navigation. Connecting Monterey County patients with healthcare, housing, food, and transportation resources.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in care navigation services, community outreach, and client engagement, with a strong focus on connecting clients to essential resources and maintaining accurate case records. Proficient in bilingual communication and establishing professional boundaries while providing supportive services.
Highest-signal resume keywords
Fluency In English And SpanishCommunity Outreach ExperienceClient Case Record MaintenanceResource Connection For Social ServicesExperience In Homelessness Or Substance Abuse Communities
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care Navigation ServicesClient EngagementHealth EducationAssessment And ReferralsDatabase Management
Soft Skills
Relationship BuildingBoundary MaintenanceCommunication Skills
Certifications & Qualifications
Valid California Driver's License
Industry Keywords
CALAIM Enhanced Care ManagementCommunity Support ProgramSocial ServicesMental HealthPsychosocial Support
About the role
Key responsibilities & impact- Provide telephonic and field-based care navigation services to clients enrolled in the CALAIM Enhanced Care Management and Community Support Program
- Collaborate with Care Coordinators, Community Health Workers, Program Directors, healthcare providers, Care Team members, partners, and vendors
- Build strong relationships with clients to keep them engaged in medical care
- Remove barriers to healthcare resources and services
- Conduct community outreach from Monterey to Salinas
- Establish close relationships with partners and serve as a point of contact for patients
- Provide health education to promote patient self-management
- Identify and connect clients to transportation, housing, food, and other social service resources
- Schedule and attend primary care physician appointments to review and update care plans with the Care Team
- Maintain client case records in the database
Requirements
What you’ll need- Fluency in both English and Spanish, spoken and written
- Candidate must reside in Monterey County
- Prior work experience within homelessness, domestic violence, or substance abuse communities as a resource for assistance
- Ability to establish and maintain personal and professional boundaries while providing supportive services
- Ability to assess and make appropriate referrals for mental health or psychosocial problems
- Ability to maintain clear and concise client case records in a database
- Associate’s or bachelor’s degree in social or human services preferred
- Valid California driver’s license
- Must meet the State’s automobile insurability requirement
- Must pass a DOJ criminal background check
- Community outreach experience: 1 year required
- Willingness to travel 25% preferred
- Must be able to perform light to moderate lifting
- Occasional evening and weekend work may be required
Benefits
Comp & perks- Flexible schedule
- Professional development assistance