Service Design Project Manager

Harmonic Design

Project Manager facilitating service design consultancy projects and ensuring operational efficiency. Collaborating with executive partners and design teams for project success in a complex environment.

Posted 6/8/2026full-timeAtlanta • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Own and facilitate the project’s operational rhythm, including stand-ups, project health checks, and retrospectives.
Work with the Engagement Lead to keep the project plan current, proactively flag schedule risks, replan after delays, and coordinate dependencies.
Maintain trackers, dashboards, and client status reports. Chase updates and synthesize findings into clear impact summaries.
Maintain the decision log, document rationale and scope changes, and distribute records to relevant stakeholders in a timely way.
Respond to emerging blockers, secure approvals, align with dependent teams, and manage the unplanned coordination that is a natural part of complex consulting work.
Collaborate with the Principal of Design Operations to support the roll-out of internal operations programs and internal content management.

Requirements

What you’ll need

Four to six years of project management experience, with at least two years inside a design, innovation, or professional services consultancy.
Bachelor's degree or equivalent experience.
Familiarity with design and iterative ways of working.
PMP or similar certification is a plus, not a requirement.

Benefits

Comp & perks

Health, dental, vision coverage
401 (k) matching
Profit sharing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementoperational rhythmrisk managementschedule managementtrackingdashboard maintenancestatus reportingdocumentationstakeholder managementdesign methodologies

Soft Skills

collaborationcommunicationproblem-solvingorganizational skillsadaptabilitysynthesis of findingstimelinessfacilitationleadershipcoordination

Certifications

PMP