Chief Operating Officer
Happy Koala
ERPOracle
Chief Operating Officer
Happy Koala
full-time
Posted on:
Location Type: Remote
Location: Remote • 🌎 Anywhere in the World
Visit company websiteJob Level
Lead
Tech Stack
ERPOracle
About the role
- Own the P&L across all regions — optimize margin, CAC:LTV, fulfillment, and logistics
- Professionalize and scale the org — clarify roles, reduce complexity, build high-performing teams
- Drive cross-functional execution across marketing, ops, product, and CX
- Build the future — launch new products, enter new markets, and execute growth with precision
- Be the glue — connect vision to action, strategy to systems, people to performance
- Participate in application process and answer specific operational experience questions
Requirements
- Led at scale — ideally COO, VP Ops, GM or similar at a DTC or CPG brand with strong revenue and operational complexity
- Built teams, held P&L accountability, and own outcomes like a founder would
- Experience in Direct-to-Consumer (DTC), eCommerce, or CPG (asked in application questions)
- Direct operating experience with supplements, nutraceuticals, or other consumer packaged products preferred
- Experience with ERP systems (SAP, Oracle, NetSuite, Microsoft Dynamics) for supply chain/operations (asked in application questions)
- Direct responsibilities in supply chain & logistics: procurement, forecasting, inventory, warehousing, 3PL partner management (asked in application questions)
- Emotional intelligence, hunger, humility, high-velocity environment experience
Benefits
- Global team, remote-first culture
- Room to run: autonomy and fast decision-making
- A strong salary package with an attractive bonus structure
- Massive impact and strategic influence (phrased as benefits)
- Deep purpose: products transform lives
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
P&L managementsupply chain managementlogisticsprocurementforecastinginventory management3PL partner managementoperational executionproduct launchmarket entry
Soft skills
emotional intelligenceleadershipteam buildingstrategic thinkingcross-functional collaborationcomplex problem solvingcommunicationadaptabilityhumilityhunger