Chief Operating Officer
Happy Koala
ERPOracle
Chief Operating Officer
Happy Koala
full-time
Posted on:
Location Type: Remote
Location: Remote • 🌎 Anywhere in the World
Visit company websiteJob Level
Lead
Tech Stack
ERPOracle
About the role
- Own the P&L across all regions — optimize margin, CAC:LTV, fulfillment, and logistics
- Professionalize and scale the org — clarify roles, reduce complexity, build high-performing teams
- Drive cross-functional execution across marketing, ops, product, and CX
- Launch new products, enter new markets, and execute growth with precision
- Be the glue — connect vision to action, strategy to systems, people to performance
- Partner with executive team to set strategy and translate to operational systems and KPIs
Requirements
- Led at scale — ideally COO, VP Ops, GM or similar at a DTC or CPG brand with strong revenue and operational complexity
- Built teams and held full P&L accountability
- Experience optimizing margin, CAC:LTV, fulfillment, and logistics
- Meaningful experience in Direct-to-Consumer (DTC), eCommerce, or CPG
- Direct operating experience with supplements, nutraceuticals, or other consumer packaged products (preferred)
- Experience implementing or using ERP systems (SAP, Oracle, NetSuite, Microsoft Dynamics, etc.)
- Supply chain & logistics leadership (procurement, forecasting, inventory, warehousing); experience managing 3PL partners
- Comfortable in high-velocity environments and solving complex operational problems
- Strong process orientation, precision in execution, and strategic thinking
- Emotional intelligence, humility, and founder-like ownership
Benefits
- Massive impact: Step into a high-performing business and help scale it globally
- True partnership: This is a seat at the table, with real autonomy and strategic influence
- Deep purpose: Our products transform lives — and our customers tell us every day
- Global team, remote-first culture, and ambitious roadmap ahead
- Room to run: We move fast, think long-term, and build with intent
- A strong salary package with an attractive bonus structure
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
P&L managementmargin optimizationCAC:LTV optimizationfulfillmentlogisticsteam buildingoperational systemsKPI developmentERP systemssupply chain management
Soft skills
strategic thinkingemotional intelligencehumilityfounder-like ownershipprocess orientationprecision in executioncross-functional collaborationproblem-solvingleadershiporganizational clarity