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Regional Manager
HammondCareRegional Manager leading Dementia Support Australia’s nationwide, government-funded specialist dementia care service. Guiding teams, governance, strategic planning, and regional service performance for HammondCare.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing and motivating teams within the aged care sector, with a focus on dementia support and service delivery. Possesses high-level communication, analytical, and organizational skills to ensure effective governance and quality outcomes.
Highest-signal resume keywords
Leadership in Aged CareDementia Support ExpertiseTeam Management and DevelopmentBudgeting and Financial ManagementHigh-Level Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical SupervisionPsycho-Social Case ManagementData ManagementQuality ReportingBudgeting SkillsAnalytical SkillsAdministrative SkillsIT Systems ExperienceService Delivery ManagementMulti-Tasking
Soft Skills
EmpathyPatienceNegotiation SkillsConflict ResolutionCustomer Service Ethic
Tools & Technologies
ICT PlatformsReporting Systems
Certifications & Qualifications
Tertiary Qualifications in NursingAllied Health or Health-Related DegreeEligibility for Registration as a Health Practitioner in Australia (AHPRA)
Industry Keywords
Aged Care SectorDementia Support AustraliaGovernance SystemsService Delivery ModelContinuous Improvement
About the role
Key responsibilities & impact- Lead and set the vision and tone of a team through vision and values
- Establish and maintain clinical supervision, governance, and behaviour management systems as part of a national team
- Support and maintain the Dementia Support Australia model of accredited consultants
- Ensure administrative, financial, risk, quality, and reporting goals are met within the region
- Build capacity across the aged care sector through the service delivery model
- Manage and motivate the service delivery team and ensure service and mission alignment
- Lead the use of data management, reporting systems, and ICT platforms to support and enhance regional service delivery
- Support the National Program Manager, Team Leaders, and Clinical Lead in developing state strategic plans and driving continuous improvement
Requirements
What you’ll need- Commitment to engage and align with HammondCare’s Christian Mission, Motivation, and Mission in Action
- Tertiary qualifications in Nursing, Allied Health, or a Health-related degree
- Eligibility for registration as a Health Practitioner in Australia (AHPRA)
- High-level experience and knowledge supporting older people and carers living with dementia, particularly psycho-social case management approaches
- Study or qualifications in dementia are an important asset
- Ability to manage, motivate, and develop a team and work effectively with other staff
- Senior management experience in a multi-disciplinary or multi-site environment
- Budgeting skills, systems thinking, and IT systems experience
- Experience managing a team of skilled professionals
- Willingness to travel intra- and interstate
- Strong customer service ethic and attitude
- Ability to manage multiple tasks and projects simultaneously
- Strong negotiation and conflict resolution skills
- High-level communication and interpersonal skills, particularly with industry and government
- Strong planning and organisational skills with the ability to prioritise tasks and meet deadlines
- Excellent analytical skills and attention to detail
- Customer management skills for service delivery to HammondCare and external customers
- Strong administrative and computer skills
- Ability to work independently and as part of a team
- Empathy and patience
- Updated resume and brief cover letter required for application
Benefits
Comp & perks- Mission in Action Awards
- Service Awards
- Training in the industry-leading care model
- Specialised courses in dementia and palliative care
- Generous scholarships for higher education
- Leadership and management development programs
- $1,000 bonus for successful employee referrals
- Salary packaging of up to $15,900 of income tax free
- Up to $2,650 tax free for accommodation, meals, and entertainment
- Fitness Passport with discounted access for employees and families to local gyms, pools, and fitness centres
- Employee Assistance Program with free, confidential counselling sessions