IT Systems Technician, Client Services

Hamburger Energienetze GmbH

IT-Systemtechnikerin im Client Service für Hamburger Energienetze. Zuständig für IT-Betrieb, Benutzersupport und Koordination mit externen Dienstleistern.

Posted 7/8/2026full-timeHamburg • 🇩🇪 GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in IT operations, including 2nd- and 3rd-level support, mobile device management, and effective communication with internal departments and external service providers. Committed to continuous professional development and teamwork in a dynamic IT environment.

Highest-signal resume keywords

IT Operations Management2nd-Level Support3rd-Level SupportMobile Device ManagementStrong Communication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

IT Operations2nd-Level Support3rd-Level SupportMobile Device ConfigurationMobile Device Support

Soft Skills

Team PlayerStrong Communication Skills

Certifications & Qualifications

Vocational Training in IT

Industry Keywords

IT SupportMobile Device ManagementInternal CoordinationExternal Service Providers

About the role

Key responsibilities & impact

Operational tasks in IT operations
Point of contact for internal departments
Support for IT-related inquiries and coordination with external service providers
Issuing, configuring and supporting mobile devices
Management of mobile phone contracts
Tasks in 2nd- and 3rd-level support

Requirements

What you’ll need

Completed vocational training in IT/computer science or a comparable field
Willingness to engage in continuous professional development
Team player with strong communication skills

Benefits

Comp & perks

Exciting career in the future-proof energy sector
Continuous professional development
Team-building activities