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Hallford University

Customer Service Representative – Travel

Hallford University

Customer Service Representative assisting clients with travel arrangements remotely. Support clients with inquiries while providing travel-related information and coordinating travel.

Posted 7/27/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and communication skills while effectively managing client interactions and travel bookings. Proficient in using online platforms and maintaining organization and attention to detail in a remote work environment.

Highest-signal resume keywords
Customer ServiceCommunication SkillsOrganizationAttention to DetailRemote Work

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Positive AttitudeProfessional Communication
Tools & Technologies
EmailOnline PlatformsBasic Computer Tools
Industry Keywords
Travel InformationClient InteractionsTravel BookingsTravel PromotionsSupplier Updates

About the role

Key responsibilities & impact
  • Answer client questions and provide helpful travel-related information
  • Communicate with travel suppliers to confirm reservations and important travel details
  • Maintain accurate records of client interactions and travel bookings
  • Stay updated on travel promotions, supplier updates, and destination information
  • Provide assistance to clients both before and after their travel

Requirements

What you’ll need
  • Strong customer service and communication abilities
  • The ability to work independently in a remote setting
  • Comfort using email, online platforms, and basic computer tools
  • Strong organization and attention to detail
  • A positive attitude and professional communication style
  • Previous experience in customer service or travel is helpful, but not required.

Benefits

Comp & perks
  • Remote work opportunity
  • Flexible scheduling options
  • Access to travel industry training and learning resources
  • Ongoing support from an experienced travel team
  • Travel industry perks and supplier discounts when available