Finance Controls Business Process Expert

Haleon

Business Process Expert at Haleon, focusing on designing end-to-end business processes and governance. Partnering with stakeholders to drive operational excellence and transformation initiatives.

Posted 6/30/2026full-timeBengaluru • 🇮🇳 IndiaSeniorLeadWebsite

About the role

Key responsibilities & impact

The Business Process Expert partners with Business Process Owners and functional teams to design, govern, and continuously improve end-to-end business processes.
Business Process Experts (BPE) are responsible for shaping, measuring and continuously improving process elements to deliver business value.
The role partners with the Business Process Owner (BPO) and other BPEs to manage the current process (including ensuring proposed changes are aligned to the intended future state), define the future end‑to‑end process vision and roadmap, ensuring high‑quality, well‑controlled and user‑centric processes are created, and drive the transition from current state to future state through disciplined execution, strong governance and effective change delivery.
They support the BPO in maximising value delivery through rigorous performance management, adoption oversight and continuous improvement activities, to ensuring that committed benefits are realised and sustained.

Requirements

What you’ll need

10+ years of relevant experience working in complex, global organizations, ideally within Consumer Health, or FMCG sectors.
S4Hana experience is an advantage.
Strong analytical skills: ability to analyse complex processes, understand workflow patterns, and identify inefficiencies.
Process focus: leverages process knowledge to identify opportunities, work with stakeholders to drive and implement change.
System understanding: experienced in data flows and information tools and can apply emerging trends.
Effective governance: applies knowledge of policies to identify control gaps and design solutions / control measures.
Reviews process performance (KPIs and SLAs) and adherence to policies and frameworks.
Project Management Skills: Ability to plan, manage, and execute process improvement initiatives.
Controls and compliance: has in depth understanding of the control environment of business and works closely with risk management.
Business knowledge: applies business knowledge for informed decisions, identifying opportunities and aligning ways of working.
Leading practices: leverages external, regulatory and competitor learnings gained form knowledge and experience.
Operating procedures: redesigns operating procedures and develops policies and systems.
Inspiring and motivating – strong leader with the power to inspire, energize, and motivate their team to work together to achieve shared goals.
Building strong relationships – skilled at developing ability to build strong collaborative team connections relationships with their team.
Making informed decisions – Evaluates challenges Considering problems and challenges from multiple different perspectives, analyse potential outcomes, takes calculated risks, and make decisions that drive help propel the organization forward.
Navigating and driving change – identifying the need for change, executing structured change management strategies, guiding teams through managing periods of uncertainty and disruption, and ensuring operational maintaining stability and continuity throughout the transformation.

Benefits

Comp & perks

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Hard Skills & Tools

Process ImprovementPerformance ManagementData Flow AnalysisKPI ReviewChange ManagementOperating Procedure RedesignControl Gap IdentificationWorkflow AnalysisPolicy DevelopmentEmerging Trends Application

Soft Skills

Inspiring LeadershipRelationship BuildingDecision MakingMotivating TeamsChange Navigation