HackerRank

Support Engineer

• Lead and develop a team of Technical Support Engineers based in AMER.
• Partner with Product, Engineering, and GTM to resolve systemic issues and drive automation.
• Drive operational improvements to enhance the team's efficiency and organization.
• Jump into complex issues and escalations as needed.

Technical Support Engineer – Manager

DevOps Engineer

• Design, build, and maintain CI/CD pipelines for all HackerRank environments from development to production.
• Automate infrastructure using Terraform, Docker, and Kubernetes (EKS), ensuring scalability and reproducibility.
• Lead and evangelise DevOps best practices across engineering teams CI/CD hygiene, observability, and cost-efficient architectures.
• Implement and maintain monitoring, alerting, and incident response systems using tools like OpsGenie, New Relic, and ELK.
• Optimise the performance and utilisation of key systems such as Redis, RDS, Redshift, ElasticSearch, and Kafka.
• Partner with security and platform teams to ensure compliance, resilience, and threat protection across cloud environments.
• Contribute to cloud cost optimisation initiatives and infrastructure efficiency projects.

Senior DevOps Engineer

Producer

• Operate and manage studio equipment including cameras, multi-cam setups, microphones, lighting rigs, and recording systems.
• Set up the studio for every shoot: lighting, framing, sound checks, and ensuring a polished, ready-to-record environment.
• Oversee recording quality for both video and audio across interviews, explainers, and marketing content.
• Maintain a robust organisation system for recorded footage, backups, data security, versioning, and cross-team sharing.
• Manage shoot logistics including scheduling with internal teams, coordinating calendars, and ensuring smooth pre- and post-production workflows.
• Lead and coordinate external video editors across multiple projects, ensuring consistency in quality, timelines, and creative direction.

Technical Support Engineer – Manager

Senior DevOps Engineer

Studio Production Manager