Guild

Director, Marketing Operations

Guild

full-time

Posted on:

Origin:  • 🇺🇸 United States • Arizona, California, Colorado

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Salary

💰 $150,000 - $175,000 per year

Job Level

Lead

About the role

  • Own marketing technology, analytics, and data governance to power the marketing engine
  • Lead reporting and analytics across the full marketing and revenue funnel, delivering dashboards, campaign performance reports, and actionable insights
  • Monitor SLAs, conversion rates, and pipeline metrics to identify opportunities for growth and efficiency
  • Build and evolve multi-touch attribution models to measure impact across the GTM journey
  • Establish and oversee marketing data governance policies to ensure data accuracy, consistency, and compliance
  • Address issues related to deliverability, automation reliability, and data quality
  • Architect and manage Guild’s marketing technology stack, including marketing automation platforms, CRM integrations, and personalization tools
  • Drive system selection, implementation, integration, and budgeting to optimize performance and scalability
  • Optimize lead scoring, lead flow, and routing to maximize sales team efficiency and conversion rates
  • Partner with demand generation and digital marketing teams to enable campaign execution through audience segmentation, automation, and reporting best practices
  • Manage, mentor, and grow a team of marketing operations professionals across B2B and B2C
  • Act as a strategic advisor to cross-functional stakeholders, driving data-driven decision making and marketing best practices
  • Report to the VP of Performance Marketing and provide hands-on leadership for a small team building scalable infrastructure and ensuring seamless marketing execution

Requirements

  • 7+ years experience in B2B/B2C business functions, preferably GTM-facing
  • 3+ years directly leading a Marketing Operations team
  • Expert-level experience and fluency in the terminology of CRMs (Salesforce), MAPs (Hubspot/Iterable), CMSs, CDPs, and more
  • Hands-on experience with marketing automation platforms, CRM integrations, and personalization tools
  • Strong analytical skills with proven experience interpreting sophisticated data sets and translating insights into actionable reports
  • Proven track record of strong communication and documentation skills to streamline operations with quantifiable results
  • Deep understanding of lead management and customer lifecycle models
  • Strong project management with demonstrated experience running multiple programs, priorities, and deadlines, while developing and implementing process improvements and documentation
  • Creative problem solver with excitement to work on new and challenging projects
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