Clinical Account Consultant, RN

GuideWell Source

Clinical RN consultant analyzing health-plan costs, trends and benchmarks for Florida Blue strategic accounts. Developing clinical recommendations, analytics solutions and client relationships to improve outcomes, satisfaction and retention.

Posted 8/18/2026full-timeJacksonville • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $84,500 - $137,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in clinical analysis, data interpretation, and client relationship management, with a strong focus on improving satisfaction and retention through strategic initiatives. Proficient in utilizing analytical tools and frameworks to support decision-making and enhance account performance.

Highest-signal resume keywords

Clinical ExperienceStrong Written And Verbal Communication SkillsProficiency With Microsoft Office ApplicationsUnderstanding Of HIPAA RegulationsStrong Business And Analytics Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical AnalysisData InterpretationPredictive ModelingBenchmarkingCost Driver AnalysisWeb-Based ToolsAnalytic PlatformsAccount ManagementCare ManagementProject Management

Soft Skills

Communication SkillsCoordination SkillsCustomer RelationsRelationship ManagementCritical Thinking

Tools & Technologies

Microsoft ExcelMicrosoft PowerPointClinical Analytics Dashboards

Certifications & Qualifications

RN—Registered Nurse—State LicensureCHC/PAHM

Industry Keywords

Healthcare StrategiesHIPAA RegulationsStrategic AccountsClient SatisfactionRetention Strategies

About the role

Key responsibilities & impact

Serve as a direct liaison between BCBSF strategic accounts and the clinical component of the health plan
Validate, manipulate, analyze and interpret information from technical business platforms
Identify group-specific cost drivers, trends, actionable opportunities and solutions
Conduct clinical analysis and customized evaluations of account performance, benchmarks and clinical trends
Develop client-specific initiatives to improve satisfaction, retention and new business acquisition
Research evolving healthcare strategies through industry and market assessments, predictive modeling, benchmarking and competitor analyses
Translate corporate strategies into tactical applications for strategic accounts
Manage multiple groups, complex issues and projects simultaneously
Collaborate with cross-functional internal and external teams
Provide frameworks and processes for consistent decision-making
Prepare and deliver external client reports and presentations
Develop trusted relationships with assigned groups, agents, consultants and brokers
Support internal stakeholders in developing and implementing clinical analytics dashboards and solutions
Support external stakeholders with clinical analytics and decision support

Requirements

What you’ll need

5+ years related work experience
Clinical experience
Strong written and verbal communication skills
Experience with web-based tools and analytic platforms
Proficiency with Microsoft Office applications, including Excel and PowerPoint
Related bachelor’s degree or additional related equivalent work experience; additional relevant work experience may be substituted for degree
RN—Registered Nurse—state licensure and/or compact state licensure
CHC/PAHM within one year of employment
Experience in a matrix environment
Demonstrated communication and coordination skills managing multiple issues, including communications and planning
Ability to manage multiple complex business issues
Strong care management experience
Understanding of HIPAA regulations
Strong business and analytics skills
Customer, member and sales-centric approach
Strong customer relations and relationship management skills
Occasional travel
Preferred: critical thinking skills, work ethic, motivation, personal initiative and maturity
Preferred: project management training/experience
Preferred: 3 or more years’ experience with account management
Sedentary work; exerting up to 10 pounds of force occasionally

Benefits

Comp & perks

Medical, dental, vision, life and global travel health insurance
Income protection benefits, including life insurance and short- and long-term disability programs
Leave programs to support personal circumstances
Retirement Savings Plan including employer match
Paid time off
Volunteer time off
10 holidays and 2 well-being days
Additional voluntary benefits
Comprehensive wellness program
Competitive pay
Opportunities for incentive or commission compensation
Regular annual reviews with pay for performance considerations for base pay increases