Product Manager – AI Channel Solutions

GuideWell Source

Product Manager leading intelligent AI solutions at Florida Blue for healthcare innovation. Driving strategy and execution of AI Chatbots and Agent AI transformations.

Posted 5/22/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $100,400 - $163,200 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Plan and oversee large‑scale transformation initiatives, including the definition, design, development, implementation, and integration of people, processes, and technology that lead to measurable experience and administrative cost outcomes.
Gather business insights and assess impacts to build a product strategy for AI Chatbots and Agent AI, including product vision, high‑level functionality, and business case creation.
Prioritize and maintain the product backlog in alignment with product vision and strategy.
Serve as the lead, partnering closely with Executive Sponsors, Business Leads, segment leadership, and IT partners; act as a thought leader on applying user experience (UX) and AI‑driven solutions to business problems.
Lead experience metric definition to translate user expectations into KPIs and operational metrics for products.
Lead cost/benefit assessments to define potential financial, business, and industry impacts of initiatives.
Manage risk by establishing project management processes (status reporting, dependency tracking, steering updates).
Guide initiatives through governance, steering, and formal gate processes.
Mentor junior team members and contribute to the maturity of the product management discipline.

Requirements

What you’ll need

6+ years related work experience
Related Bachelor’s degree or equivalent work experience
Understanding of AI concepts and cloud platforms
Experience delivering large, high‑profile initiatives
Clearly articulates concepts, objectives, and value
Builds and manages cross‑functional teams
Proven experience adapting to changing priorities and scope
Manages high‑pressure situations
Connects AI solutions to meaningful business outcomes

Benefits

Comp & perks

Medical, dental, vision, life and global travel health insurance;
Income protection benefits: life insurance, short- and long-term disability programs;
Leave programs to support personal circumstances;
Retirement Savings Plan including employer match;
Paid time off, volunteer time off, 10 holidays and 2 well-being days;
Additional voluntary benefits available;
A comprehensive wellness program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AI conceptscloud platformsproduct strategyuser experience (UX)KPI definitioncost/benefit assessmentsproject management processesproduct backlog managementbusiness case creationtransformation initiatives

Soft Skills

leadershipcommunicationmentoringcross-functional team managementadaptabilityrisk managementthought leadershipstakeholder engagementproblem-solvinghigh-pressure situation management

Certifications

Bachelor’s degree