Mortgage Account Executive

Guidance Residential, LLC

Mortgage Account Executive providing front-line customer service helping families navigate home financing processes. Guiding clients through buying or refinancing with a focus on Sharia-Compliant products and community relationships.

Posted 4/25/2026full-timePhoenix • Arizona • 🇺🇸 United StatesJuniorMid-Level💰 $65,000 - $90,000 per yearWebsite

About the role

Key responsibilities & impact

Guide clients with the homebuying or refinancing process, delivering a transparent and professional customer experience
Convert leads into funded home financing contracts, consistently achieving a target of 3-4 closed contracts per month
Exhibit unwavering dedication to surpassing monthly home financing sales goals
Manage an active pipeline by following up with clients, responding to inbound leads, and generating new business through networking, outreach, and referrals
Host and attend outreach events and educational seminars promoting our Sharia-Compliant home financing product at local mosques, organizations, and community gatherings
Build relationships with referral partners, including real estate agents and community leaders
Collect and review required loan documentation ensuring completeness and accuracy

Requirements

What you’ll need

2+ years of sales or customer service experience preferred
Experience in articulating product or service features, benefits, and value
Detail-oriented and the ability to manage multiple priorities and clients simultaneously
Familiarity and connection with local Muslim-American communities and Mosques required
Bilingual - English/Urdu or Arabic preferred

Benefits

Comp & perks

Comprehensive benefits package: Medical, dental and vision coverage
Traditional and Roth 401(k) plans with immediate company match
Additional voluntary benefits (Legal, Identify Theft, Critical Illness, Accident, and more)
Company paid life and disability benefits
Student loan repayment assistance
Professional work environment and positive company culture
Mission-driven work that aligns with faith and ethics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales experiencecustomer service experienceloan documentation reviewhome financing contractspipeline managementlead conversionnetworkingoutreachreferral generation

Soft Skills

dedicationdetail-orientedmultitaskingrelationship buildingcommunicationprofessionalism