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Delivery Manager
Gugu RoboticsDelivery Manager at Robots & Pencils leading delivery of AI-powered systems for educational institutions. Involves managing teams and ensuring project success in an agile environment.
Tech Stack
Tools & technologiesAWSCloudPMP
About the role
Key responsibilities & impact- Lead delivery of an AI-powered student intervention system being built for a large public research university.
- Manage a cross-functional team, coordinate across multiple institutional stakeholders and internal systems, and keep delivery moving in an environment where scope and integration dependencies are being defined in real time.
- Responsible for translating discovery findings into a governed build plan, maintaining alignment between technical progress and institutional access timelines.
- Ensure the system that reaches students is both operationally sound and set up for continuous improvement.
- Comfortable with ambiguity, experienced managing delivery in institutional environments.
Requirements
What you’ll need- 8+ years in technical delivery
- Proven success delivering complex projects in agile environments, meeting demanding timelines and quality expectations.
- Strong understanding of Enterprise AI platforms
- Strong familiarity with CRM and student information systems, LMS integration, and multiple institutional data sources
- Ability to leverage delivery metrics and performance data to inform strategies and optimize outcomes
- Expertise in cloud-based infrastructure (AWS preferred)
- Exceptional interpersonal and stakeholder management skills; confident managing executive-level relationships and escalations
- PMP, Scrum Master, or other relevant technical/project management certifications are highly desirable
- Experience managing delivery teams across multiple time zones and geographies
- Experience working with education or higher education environments, or leading complex discovery and operational documentation engagements, is a strong plus
Benefits
Comp & perks- We blend strategy, design, and engineering to craft technology that transforms business and enriches human experience.
- Collaborate with a global team of experts and clients who trust us to bring bold ideas to life, with speed, precision, and excellence.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AI platformsagile project deliveryCRM systemsstudent information systemsLMS integrationcloud-based infrastructureAWSdelivery metricsperformance dataoperational documentation
Soft Skills
interpersonal skillsstakeholder managementexecutive-level relationship managementconflict resolutionteam coordinationadaptabilitycommunication skillsstrategic thinkingproblem-solvingleadership
Certifications
PMPScrum Master