Forward Deployed Engineer, Healthcare

Grupo Protege

Forward Deployed Engineer managing healthcare customer engagements, leading technical delivery and support for project implementations at AI startup. Building trusted relationships and developing technical solutions for clients.

Posted 6/4/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Own healthcare customer engagements end-to-end
Lead customer-facing technical work from initial scoping through implementation, delivery, and post-delivery support.
Become the primary technical partner for assigned healthcare customers.
Build trusted relationships with customer engineering and technical teams.
Manage multiple concurrent healthcare engagements while maintaining delivery quality and customer confidence.
Develop and deploy integrations, data transformations, and applications that solve customer-specific challenges.
Navigate customer technical environments and adapt Protege’s platform capabilities to real-world deployment constraints.
Translate ambiguous customer needs into clear technical plans, delivery milestones, and practical implementation paths.
Identify where customer-specific work points to repeatable product opportunities.
Surface actionable product feedback based on implementation patterns, customer pain points, and delivery blockers.
Partner with product and engineering to turn bespoke solutions into reusable platform capabilities where appropriate.
Handle healthcare data environments with appropriate care, including PHI and regulatory considerations.
Make sound technical decisions in complex, regulated settings.
Communicate clearly with customers and internal teams about tradeoffs, risks, dependencies, and implementation choices.
Contribute playbooks, tooling, templates, and best practices that improve future healthcare deal execution.
Document repeatable patterns and lessons from customer engagements.
Help Protege move faster over time by turning one-off implementation work into reusable delivery assets.

Requirements

What you’ll need

Experience in software engineering, solution architecture, forward deployed engineering, technical implementation, or a similar customer-facing technical role.
Ability to own customer engagements from scoping through delivery and support.
Strong technical execution across custom solutions, integrations, data transformations, and/or applications.
Comfort operating in healthcare data environments, including sensitivity to PHI and regulatory considerations.
Strong customer-facing communication and ability to build trust with technical stakeholders.
Ability to bridge customer needs with product and platform capabilities.
High ownership, adaptability, and comfort operating in ambiguous, fast-moving environments.
Bias toward creating reusable systems, playbooks, tooling, and best practices rather than solving the same problem repeatedly.

Benefits

Comp & perks

Health insurance
Professional development
Flexible work arrangements

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

software engineeringsolution architecturetechnical implementationdata transformationsintegrationscustom solutionsapplication development

Soft Skills

customer-facing communicationbuilding trusthigh ownershipadaptabilityoperating in ambiguitytechnical decision-making