Grupo Carrefour Brasil

Customer Service Operator - Commercial Call Center

Grupo Carrefour Brasil

full-time

Posted on:

Location Type: Remote

Location: Brazil

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About the role

  • Provide voice-based customer service in a humanized and empathetic manner, focusing on personalized solutions to meet each customer's needs
  • Dynamically offer our financial products and services with the goal of building customer loyalty and ensuring the best outcome for the client
  • Achieve and exceed sales targets, with the opportunity to earn performance-based rewards
  • Welcome customers, resolve questions and handle requests with excellence, ensuring full customer satisfaction

Requirements

  • High school diploma
  • Sales experience is a plus
  • Availability to work a 6x1 schedule (Monday to Saturday)
  • Internet with a minimum speed of 10 Mbps and a wired (Ethernet) connection for desktop use
Benefits
  • Meal allowance (R$24.25 per day)
  • Medical and dental insurance
  • Incentive programs
  • Equipment provided: desktop computer
  • Flexible breaks
  • Semi-annual profit-sharing (PLR)
  • Internet allowance
  • Structured development program and career path
  • Inclusive and respectful work environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer serviceempathypersonalized solutionscustomer loyaltysales achievementproblem resolutioncustomer satisfaction
Certifications
high school diploma