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React Developer
Grupo BimboAvaliar necessidades dos usuários e oferecer suporte humanizado com a equipe de tecnologia na Gupy. Criação e gestão de KPIs de eficiência do atendimento.
About the role
Key responsibilities & impact- Assess users' needs to resolve questions and issues in partnership with the technology team;
- Direct communication with candidates to provide a more humanized service;
- Design, consolidate, and manage KPIs for service efficiency and quality;
Requirements
What you’ll need- Ownership mindset: people who can take full responsibility for a key pillar at Gupy;
- Excellent verbal and written communication skills, strong critical thinking, and a customer-focused mindset;
- Advanced Excel.
Benefits
Comp & perks- Availability for 6 hours per day with flexible scheduling
- Experience with programming and/or website creation is a plus.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Advanced Excel
Soft Skills
ownership mindsetverbal communicationwritten communicationcritical thinkingcustomer-focused mindset