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Asesor Call Center
Grupo A365Customer Support for Claro Perú handling client calls and service inquiries. 100% remote position with flexible working hours.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills by providing support and guidance to prepaid customers of Claro Perú, with the ability to assist in plan migrations. Proficient in remote work setup, ensuring optimal performance with required hardware and internet specifications.
Highest-signal resume keywords
Call Center ExperienceCustomer Service SkillsRemote Work SetupTechnical SupportPlan Migration Assistance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer ServiceTechnical SupportCall Center Operations
Soft Skills
Communication SkillsProblem-Solving
Tools & Technologies
PC or LaptopHeadset with USBInternet Connection
Industry Keywords
Claro PerúPrepaid PlansPostpaid Plans
About the role
Key responsibilities & impact- Atender llamadas de clientes Prepago de Claro Perú, brindando orientación y soporte ante sus consultas, así como la posibilidad de migrar a un plan Postpago.
Requirements
What you’ll need- Con experiencia en Call Center mínimo 1 mes.
- Contar con pc o laptop para trabajar desde casa:
- Procesador desde Core I5 a más o equivalentes , memoria RAM mínimo 8GB
- Headset con USB
- Más de 40 Mbps de Internet Cableado.
Benefits
Comp & perks- Ingreso a PLANILLA COMPLETA desde tu primer día de CONEXIÓN
- Sueldo FIJO S/. 565
- Bono de Permanencia S/. 50
- Bono por Indicadores S/. 150
- Bono de Capacitación S/. 200
- Pagos quincenales y puntuales
- Línea de carrera a corto plazo
- Convenios corporativos (cine, universidad, despistajes, descuentos, etc.)
- Asignación familiar completa
- EsSalud completo