About the role
- Lead requirements elicitation with business stakeholders through structured workshops
- Translate business needs into clear user stories, acceptance criteria, and technical specifications
- Model and optimise processes using BPMN, identifying gaps and improvement opportunities
- Partner with solution designers and build teams to ensure feasibility and coverage of requirements
- Manage requirements in Azure DevOps across the delivery lifecycle
- Support sprint ceremonies, testing, and deployment, acting as the translator between business and technical teams
Requirements
- Salesforce knowledge with preference for Experience Cloud exposure
- Strong business process modelling with BPMN
- Proven delivery of user stories, acceptance criteria, and traceability
- Hands on with requirements management tools, ideally Azure DevOps
- Workshop facilitation and stakeholder communication across business and IT
- Exposure to agile environments and multi vendor programs
- Benefit if you have experience working for Government Departments
- Hybrid and flexible work settings
- Access to large scale programs and modern tooling
- Communities of practice, mentoring, and certification support
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
BPMNuser storiesacceptance criteriarequirements managementprocess modellingtechnical specificationsagile methodologiestraceabilitysolution design
Soft skills
workshop facilitationstakeholder communicationcollaborationrequirements elicitationtranslation between business and technical teams