Sales Representative, Personal Lines

GROUP OF COMPANIES

Sales Representative handling inbound customer inquiries for insurance coverage. Providing tailored solutions and building customer relationships in Ontario region.

Posted 7/29/2026full-timeRemote • 🇨🇦 CanadaJunior💰 CA$52,454 - CA$72,096 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in personal lines insurance, including automobile, property, and marine coverage, while effectively communicating with clients in both English and French. Proven ability to build relationships, provide tailored insurance solutions, and manage customer inquiries with exceptional problem-solving and organizational skills.

Highest-signal resume keywords

RIBO LicensePersonal Lines Insurance ExperienceExceptional Communication SkillsTime Management SkillsMicrosoft Office Suite

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Personal Lines InsuranceAutomobile InsuranceProperty InsuranceMarine InsuranceProblem SolvingCustomer Inquiry Resolution

Soft Skills

CommunicationRelationship BuildingOrganizational Skills

Tools & Technologies

EpicApplied Rating ServicesCompany Portals

Certifications & Qualifications

RIBO LicenseOTL License

Industry Keywords

Insurance SolutionsCustomer ExperienceSales OpportunitiesRetentionQuoting

About the role

Key responsibilities & impact

Reporting to the Senior Manager, Sales for the Ontario Region, you will handle inbound calls from customers seeking quotes or looking to expand their coverage.
Your role is to uncover customer needs, recommend tailored insurance solutions, and provide accurate, competitive quotes.
You’ll introduce new products and services, explain coverage options, and ensure a positive experience that builds loyalty and drives additional business.
Selling products by establishing contact and developing relationships with prospects.
Responding promptly to telephone inquiries and written requests.
Following-up on ex-dates, re-quoting prospects from previous years, cancelled files, contacting leads generated, and asking for referrals.
Creating a trusting environment that fosters new sales opportunities and retention of existing business to increase sales potential.
Actively participating within the team unit and independently to continuously contribute to overall business improvement.
Actively owning and resolving all customer inquiries, while ensuring the customer effort is minimized.

Requirements

What you’ll need

A RIBO license is required, or an OTL license with the expectation to obtain a RIBO license within 45 days of employment.
A minimum of one year’s experience, in personal lines, automobile, property and marine insurance.
Exceptional communication skills and the demonstrated ability to deal effectively with all levels of internal and external stakeholders.
Excellent problem solving skills and ability to handle customer issues in a pleasant and positive manner.
Superior time management and organizational skills to handle competing priorities.
Intermediate knowledge of Microsoft Office Suite applications. Preference given to candidates with experience using Epic, Applied Rating Services and Company portals.
Ability to communicate verbally and in writing, in English and French.

Benefits

Comp & perks

Defined benefit pension plan for a financially confident retirement
100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario)
Access to a wealth of learning resources, including LinkedIn Learning for professional development
Flexible work-from-home and hybrid options
Unlock your potential with opportunities for advancement