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GrooveTech

Senior Observability Analyst – SRE, Monitoring

GrooveTech

Senior Observability Analyst managing critical monitoring environments for a leading mobility and payment sector company. Focusing on process structure, dashboards, and alerts to enhance operational maturity.

Posted 5/12/2026full-timeRemote • 🇧🇷 BrazilSeniorWebsite

Tech Stack

Tools & technologies
AzureCloudGrafanaITSM

About the role

Key responsibilities & impact
  • Act as the technical observability lead for high-criticality environments.
  • Manage and evolve solutions such as Datadog, Zabbix, and Grafana.
  • Implement and optimize APM practices, UX monitoring, traces, metrics, and logs.
  • Use Azure Monitor and Azure Logs for troubleshooting and event correlation.
  • Design and implement alert integrations via PagerDuty.
  • Create and maintain playbooks and runbooks for incident response.
  • Support root cause analysis and define preventive actions together with infrastructure and application teams.

Requirements

What you’ll need
  • Proven experience in Observability, Monitoring, or SRE.
  • Advanced proficiency with Datadog (APM, UX, traces, dashboards, and alerts).
  • Experience with Zabbix (infrastructure) and Grafana (consolidated dashboards).
  • Knowledge of Azure Monitor and Azure Logs.
  • Experience with ITIL processes (Incident, Problem, and Change Management).
  • Demonstrated ability to create technical documentation (playbooks/runbooks).
  • Knowledge of Azure cloud architecture.
  • Experience with ITSM tools.
  • Practical knowledge of SRE methodologies.
  • Experience with continuous improvement processes (PDCA).

Benefits

Comp & perks
  • Wellhub (Gympass) – Basic plan.
  • Life insurance
  • Close support from the staff team and technical mentorship.
  • Collaborative environment focused on continuous improvement.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
ObservabilityMonitoringSite Reliability Engineering (SRE)DatadogZabbixGrafanaAzure MonitorAzure LogsITILSRE methodologies
Soft Skills
technical documentationincident responseroot cause analysispreventive actionscollaboration