IT Manager

Grindr

IT Manager overseeing Grindr's internal technology environment and managing a distributed IT team. Ensuring SOX compliance and optimizing operational efficiency across multiple locations.

Posted 6/9/2026full-timePalo Alto • California • 🇺🇸 United StatesMid-LevelSenior💰 $149,258 - $199,010 per yearWebsite

About the role

Key responsibilities & impact

Manage and continuously improve Grindr's Mac-first, Google Workspace environment across Bay Area, Chicago, Los Angeles, and New York offices
Oversee IT helpdesk support, hardware lifecycle, onboarding/offboarding workflows, and day-to-day ticket resolution alongside your team
Maintain and optimize our identity and access management platform (OneLogin), including user provisioning, access reviews, and SSO integrations
Partner with IT leadership on the evaluation of in-house vs. outsourced/hybrid helpdesk models as the company scales
Own IT General Controls (ITGCs) including access management, change management, and IT operations controls in support of Grindr's SOX program
Work directly with external auditors during annual SOX cycles - this means you're the operator and the point of contact, not a supporting cast member
Maintain documentation, evidence collection, and remediation tracking for IT controls in scope
Lead and oversee workflow automation projects using Workato, including building and maintaining integration recipes that reduce manual effort across IT and cross-functional teams
Evaluate and implement AI tools that improve IT operations efficiency - this includes vetting new tools, managing rollouts, and establishing governance guardrails
Stay ahead of the tooling curve; Grindr moves fast and expects IT to move with it
Directly manage 2 full-time IT engineers (New York, Los Angeles) and 3 contractors (Bay Area, Chicago)
Own contractor performance, timecard oversight, and vendor relationships - including the ability to make hard calls when performance isn't meeting expectations
Develop your team through coaching, feedback, and hands-on mentorship

Requirements

What you’ll need

5+ years in IT, with at least 2 years in a management or senior lead capacity
Proven SOX ITGC ownership - you've worked directly with external auditors and can speak fluently to access management, change management, and IT operations controls
Deep hands-on experience in a Mac-first, Google Workspace environment
Identity and access management experience - OneLogin or Okta administration, not just usage
Demonstrated experience managing a mix of FTE and contractor staff in a distributed, multi-office environment
Automation experience with iPaaS tools (Workato, Zapier, or equivalent) - you've built or managed workflows, not just been adjacent to them
Experience at an AI-native or AI-forward tech company, with hands-on involvement in evaluating or rolling out AI productivity and IT tools
Direct Workato experience, including recipe development and integration management
Experience advising on or transitioning between in-house helpdesk and managed/outsourced models
Familiarity with the compliance and operational demands of a public or recently-IPO'd tech company

Benefits

Comp & perks

Health, Dental & Vision Full premium coverage for you. Partial coverage for dependents.
Family Formation Up to $300,000 in fertility and family-building support, covering IVF, surrogacy, egg freezing, and adoption.
Retirement: 401(k) with 6% match and immediate vesting.
Compensation: Industry-competitive compensation, company bonus, and equity for every employee.
Gender-Affirming Care: Industry-leading gender-affirming offerings with up to 90% cost coverage, access to Included Health, monthly stipends for HRT, and more.
Time Off & Rest Flexible vacation policy. Two company-wide rest weeks per year.
Other Benefits: Monthly stipends for cell phone, internet, wellness, food, and commuting, breakfast/lunch

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

IT managementidentity and access managementSOX ITGC ownershipworkflow automationAI tools evaluationGoogle WorkspaceMac-first environmentOneLogin administrationWorkatochange management

Soft Skills

team leadershipcoachingmentorshipcommunicationvendor managementperformance managementproblem-solvingcollaborationadaptabilitydecision-making