Bilingual Client Success Specialist

GreenPath

Client Success Specialist supporting clients in a Debt Management Program at GreenPath. Providing support through phone communication, ensuring compliance, and motivating clients.

Posted 6/19/2026full-timeRemote • Missouri • 🇺🇸 United StatesJuniorMid-Level💰 $17 - $18 per hourWebsite

About the role

Key responsibilities & impact

Provide top-tier support via phone to clients on our Debt Management Program
Support client accounts and ensure seamless account management
Manage proposals, payments, deposits, and creditor communications
Proactively review client accounts to identify and resolve issues
Maintain accurate records and ensure compliance with state regulations
Encourage and motivate clients throughout their financial journey

Requirements

What you’ll need

Bilingual (English/Spanish) preferred, but not required
2–3 years of customer service experience (call center preferred)
A strong sense of professionalism when supporting clients
Strong communication skills—empathetic, professional, and clear
Tech-savvy with experience in Windows-based systems and CRM tools
Comfort with numbers and basic financial calculations

Benefits

Comp & perks

Competitive compensation and benefits
Growth and development opportunities
Supportive, inclusive, and collaborative work environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer servicefinancial calculations

Soft Skills

professionalismcommunicationempathymotivation