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Sales Enablement Specialist
Green MountainSales Enablement Specialist optimizing CRM, CPQ, and pipeline governance for Green Mountain Technology, a parcel logistics management and advisory firm. Supporting quoting, forecasting, documentation, and revenue operations across teams.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in CRM administration, including Salesforce configuration, data governance, and reporting. Proficient in supporting CPQ workflows and enhancing sales productivity through process optimization and user training.
Highest-signal resume keywords
CRM AdministrationSalesforce ReportingCPQ SupportData GovernanceProcess Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CRM ConfigurationSalesforce AutomationValidation RulesWorkflowsPipeline ManagementOperational ReportingSOP DocumentationData ExtractsForecastingSales Process Design
Soft Skills
Attention to DetailProblem-SolvingAccountabilityProfessionalismEffective Communication
Tools & Technologies
SalesforceLinkedIn Sales NavigatorMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint
Certifications & Qualifications
Salesforce Administrator Certification
Industry Keywords
Quote-to-CashCommercial OperationsSales TemplatesData GovernanceSupply Chain
About the role
Key responsibilities & impact- Serve as the day-to-day operational owner of CRM
- Configure, maintain, and optimize CRM objects, workflows, automation, integrations, validation rules, and reporting processes
- Provide first-line CRM and CPQ user support and coordinate issue resolution with Technology partners and vendors
- Support user acceptance testing for system changes and releases
- Support CPQ and quote-to-cash workflows, including accurate and compliant quoting and approvals
- Maintain CRM data governance, reporting definitions, filters, dashboards, scorecards, and data extracts
- Conduct routine pipeline audits and address stale opportunities, close-date inaccuracies, missing fields, and stage compliance issues
- Prepare forecast materials, pipeline summaries, and leadership reporting packages
- Coordinate proposals, quotes, SOW templates, approval workflows, and customer-facing commercial documentation
- Assist with pre-call preparation, internal handoffs, proposals, presentations, sales materials, action tracking, and follow-up coordination
- Maintain sales templates, SOPs, CRM documentation, field definitions, user guides, job aids, and knowledge resources
- Support onboarding, training, refresher sessions, CRM adoption, and process guidance
- Identify opportunities to improve CRM functionality, automate manual processes, increase sales productivity, and improve forecasting and reporting
- Maintain CRM controls and configurations to reduce operational, financial, reporting, customer experience, and revenue execution risks
- Partner across Sales, Marketing, Finance, Operations, Technology, and other internal teams
Requirements
What you’ll need- BA/BS degree preferred or in progress from an accredited college or university, with relevant industry experience considered
- Experience using a CRM is required
- Salesforce Administrator certification preferred
- Salesforce reporting, dashboards, validation rules, workflows, and Flow automation experience preferred
- Knowledge of sales process design, pipeline management, CRM administration, data governance, and operational reporting
- Experience supporting CPQ, quote-to-cash, pricing administration, commercial operations, or related workflows preferred
- Experience documenting SOPs, business processes, CRM standards, field definitions, workflows, and usage guidelines
- Experience coordinating vendor support cases, enhancement requests, support tickets, system defects, and follow-up activities preferred
- Strong technical skills, including Microsoft Word, Excel, and PowerPoint
- Experience using LinkedIn Sales Navigator preferred
- Effective written, verbal, and presentation communication skills
- Knowledge of the supply chain or logistics industry desired
- Strong attention to detail, accountability, professionalism, problem-solving ability, and continuous improvement mindset
- Must be located in the Greater Memphis area or within a 3-hour drive for team work sessions a few days each month
Benefits
Comp & perks- Medical, dental, and vision benefits
- HDHP medical plan with generous company HSA contribution
- Optional FSA for the PPO medical plan
- 100% company-paid basic life insurance
- Short-term disability coverage
- Long-term disability coverage
- Voluntary supplemental plans, including DCRA, available on Day 1
- Paid holidays
- PTO
- Summer Hours with no waiting period
- 401(k) plan with automatic company contribution
- Fully remote options in most U.S. states