Director, Revenue Operations
Graylog, Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Own and scale the end-to-end revenue operations function across Sales, Marketing and Customer Success.
- Align systems, processes and data to drive predictable revenue growth.
- Improve customer lifecycle management and support data driven decision-making.
- Partner with Sales, Marketing, Customer Success, and Finance leadership to align revenue strategy.
- Drive consistency across the full customer lifecycle—from lead acquisition through expansion and renewal.
- Serve as the primary owner of the revenue tech stack.
- Build and maintain dashboards for pipeline health, bookings, retention, and churn metrics.
- Design, document and continuously improve revenue processes (lead routing, opportunity management).
Requirements
- 5+ years of experience in Revenue Operations, Sales Operations or a related GTM operations role in a B2B SaaS environment.
- Hands-on experience with HubSpot, Gainsight and Zendesk (required).
- Proven track record of building and scaling revenue operations processes and systems.
- Strong analytical skills with the ability to translate data into strategic recommendations.
- Experience partnering with senior GTM and Finance leaders.
- Excellent communication skills and ability to influence without direct authority.
Benefits
- Competitive compensation, benefits, and equity
- Remote-friendly culture with flexible work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
revenue operationssales operationsdata analysisprocess improvementlead routingopportunity managementdashboard creationpipeline health metricsbookings metricsretention metrics
Soft skills
analytical skillscommunication skillsinfluence without authoritycollaborationstrategic thinking