End-to-End Build: Configure intake forms, complex approval routing, conditional logic, and role-based permissions within Kissflow.
Data Architecture: Design data structures and field mapping to ensure clean, reliable reporting across all workflow steps.
Rapid Iteration: Implement changes quickly based on BA specs and stakeholder feedback. We value the ability to ship iterations fast.
Technical Troubleshooting: Identify and resolve issues involving routing logic, permissions, and edge cases.
Documentation: Create clear configuration notes and maintenance guidance for every workflow delivered.

Requirements

Tool Expertise: Hands-on experience with low-code workflow automation. While Kissflow is preferred, we value deep experience in ServiceNow, Salesforce Flow, Microsoft Power Automate, or Airtable as an alternative.
Automation Fundamentals: A mastery of roles/permissions, routing rules, SLAs, and data integrity.
Execution: The ability to take a written specification and ship a production-ready workflow with minimal oversight.
Communication: Clear, professional English. You can explain your technical logic and document your process effectively.
Alignment: Ability to overlap with US business hours for key meetings and real-time collaboration.

Benefits

High ownership: you own build quality and technical execution; BAs reduce ambiguity by providing process maps and specs.
High-profile US client: fast iteration cycles and visible impact, with extension opportunity beyond the initial project.
Future project pipeline: strong performers will get priority consideration for future workflow automation projects with Gratia (across similar tools and clients).

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data architecturefield mappingworkflow automationrouting logicpermissionsSLAsdata integrityconfiguration notestechnical troubleshootingrapid iteration

Soft Skills

communicationexecutionstakeholder feedbackclear documentationprofessional Englishminimal oversightcollaborationability to ship iterations fastproblem-solvingattention to detail