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Field Service Engineer
Grant Engineering (UK) LtdField Service Engineer responsible for surveying, repairing, and servicing Grant products. Providing technical support and ensuring customer satisfaction in the Bradford area.
About the role
Key responsibilities & impact- Surveying, repair, set-up, service, and providing technical support in the field to Customers, Engineers, and Installers for all Grant products.
- Attend site to carry out repair work on products covered by the manufacturer’s warranty.
- Carry out site surveys and commissioning of Grant Engineering products.
- Deal with administration and correspondence on a daily basis.
- Assist in diary management providing local/logistical information.
- Identify potential sales leads and encourage in-house training programs when necessary.
- Keep up to date with current legislation regarding Oil Fired Boilers, Air source heat pumps, Biomass, Smart controls, Solar thermal & unvented hot water and ensure professional qualifications are current.
Requirements
What you’ll need- Experienced and dedicated Field Service Engineer
- Qualifications in OFTEC, F Gas, Unvented hot water and Part P (highly advantageous)
- Ability to advise customers, installers, and commissioning engineers on product installation
- Technical knowledge to deal with technical issues
- Responsible for health and safety guidelines
- Identify Technical / Service trends and report concerns to FSM
- Ability to promote Customer Satisfaction throughout the department/Company
Benefits
Comp & perks- 23 days annual leave which increases with length of service
- Group healthcare insurance
- Attractive pension scheme and life assurance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SurveyingRepairingCommissioningTechnical Issue ResolutionProduct Installation Advice
Soft Skills
Customer Satisfaction PromotionDiary ManagementCommunication
Certifications
OFTECF GasUnvented Hot WaterPart P