Assistant Director – Housing, Financial Stability
Granite United Way
full-time
Posted on:
Location Type: Hybrid
Location: Portsmouth • New Hampshire • United States
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Salary
💰 $62,000 - $68,000 per year
Job Level
About the role
- Implement day-to-day operations for KeyConnect NH, the Mission Zero Landlord Incentive Program, and VITA including maintaining contracts, policies, procedures, and partner agreements.
- Ensure compliance with donor and grant requirements, including accurate, timely financial and programmatic reporting.
- Build, strengthen and foster strategic connections with key organizations and institutions throughout New Hampshire, with a focus on those that serve vulnerable populations, including: landlords, tenant advocates, government, funders, and nonprofit partners.
- Support fundraising and development efforts to ensure adequate funding for program maintenance and expansion.
- Contribute to program sustainability planning, including identifying growth opportunities and strengthening funding pipelines.
- Administer program payments and stipends; ensure accurate recordkeeping to meet reporting and audit requirements.
- Monitor program performance, compile outcome data, and provide recommendations to inform program improvements.
- Serve as the primary liaison with IRS, DHHS, Community Mental Health Centers, property providers, and tenants.
- Provide one-on-one tenant support as needed, including housing needs assessment, stability planning, resource and referral navigation, landlord negotiation, mediation, fair housing counseling, and ongoing coaching or case management.
- Train partner agencies on program eligibility, processes, and use of KeyConnect’s housing search platform, Padmission.
- Provide ongoing training and technical assistance to case managers, navigators, and housing specialists on effective use of KeyConnect NH.
- Assess opportunities for growth of VITA program, including site additions, increased volunteers, and enhanced remote options.
- Implement changes and evaluate results with a focus on quality.
- Participate in regional and statewide networks addressing homelessness, housing insecurity, and financial stability, helping to elevate GUW’s profile while staying informed on emerging trends and best practices in prevention.
Requirements
- A minimum of 3 years of experience in nonprofit management, community development housing, asset building, or related social impact fields
- Excellent communication and relationship building skills required
- Demonstrated experience and proficiency in project management
- Bachelor’s Degree in a relevant field preferred
- Experience working with landlords, property managers, government agencies, and nonprofit service providers
- Experience or education in providing direct client support (e.g., case management, housing navigation)
- Experience or education with conflict resolution principles
- Experience in data collection, analysis, and reporting
- Experience training partners or facilitating workshops strongly preferred
- Familiarity with statewide or regional collaborative initiatives and cross-sector partnerships is highly desirable
- Familiarity or experience in fundraising
Benefits
- 12 Paid Holidays & Generous PTO
- 403(B) Retirement Plan, 5% match
- Health, Dental, Vision Insurance
- SmithRX Prescription Savings
- Flexible Savings Account
- Employee Assistance Program
- Pet Insurance Discounts
- Long Term Disability and AD&D
- 100% employer paid Life Insurance
- 100% employer paid Voluntary Short-term Disability Option
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementdata collectiondata analysisfinancial reportingprogrammatic reportingconflict resolutioncase managementhousing navigationfundraisingprogram evaluation
Soft Skills
communication skillsrelationship buildingstrategic connectionstrainingcoachingnegotiationmediationorganizational skillsproblem-solvingcollaboration