Grand Canyon Education, Inc.

University Billing Specialist – Military Liaison

Grand Canyon Education, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: Phoenix • Arizona • United States

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Salary

💰 $38,000 per year

About the role

  • Process, review, and approve all Veterans Benefits applications
  • Perform Compliance Audits of all VA student accounts to ensure accuracy and timely reporting of all student certifications to the Department of Veterans Affairs office
  • Receive, document, and invoice government Direct Bill vouchers to appropriate billing agencies
  • Work closely with all departments of the military division regarding military student questions
  • Build rapport with government entities to establish long-term relationship
  • Interface with internal/ external customer service on student inquiries

Requirements

  • Bachelor’s degree from a regionally accredited four-year college or university.
  • 6 months related professional experience in higher education preferred.
  • Minimum experience of 2 years in collections or A/R billing environment.
  • A combination of work experience and education may be substituted.
  • VA Certification, invoicing government agencies, A/R billing, or Military experience a plus.
  • Proficient in Microsoft Office Suite.
  • Ability to work in a goal driven and measured performance environment.
  • Passion and determination to educate and deliver exceptional service.
  • Exceptional written and verbal communication skills and confident phone presence.
  • Ability to multitask, quickly navigate multiple electronic systems and learn new processes.
  • Critical thinking, problem solving and good judgment.
  • Outstanding attention to detail and follow through.
  • Able to work harmoniously in a team environment.
  • Cannot be delinquent or in default on a federal student loan as verified in your credit report. If in a rehabilitation program, your credit report must reflect that you are current, not delinquent, on your payments.
  • Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
A/R billinginvoicingcompliance auditsstudent certificationscollectionsMicrosoft Office Suitecritical thinkingproblem solvingattention to detailmultitasking
Soft Skills
communication skillsteamworkcustomer servicerelationship buildinggoal drivendeterminationpassion for educationjudgmentfollow throughability to learn new processes
Certifications
VA Certification