
Field Experience Counselor
Grand Canyon Education, Inc.
full-time
Posted on:
Location Type: Remote
Location: Arizona • United States
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Salary
💰 $38,000 per year
Job Level
About the role
- Collects and tracks immunization and health and safety documentation required for clinical and practicum rotations.
- Ensures students meet all required deadlines and notifies appropriate parties of non-compliance.
- Communicates to students and faculty before documentation expires or a file becomes out of date.
- Assists with placement of students in practicum, clinical rotations, including monitoring site issues.
- Handles high volume of outbound and inbound student calls while meeting GCU customer service standards.
- Establishes rapport and relationships with students.
- Encourages students to ensure they are on track with meeting clinical and practicum requirements.
- Works as part of a high-performance team and encourages and supports other team members.
- Handles multiple priorities and tasks in an effective and efficient manner.
Requirements
- Bachelor’s Degree (highly preferred in marketing, education or business administration) OR 2 years’ related experience with at least 60 college credits completed.
- 6 months related professional experience in higher education preferred.
- Experience in healthcare settings preferred.
- A combination of education and relevant work experience may be substituted.
- Ability to effectively present information and respond to questions from managers, healthcare clients, students, and the general public.
- Ability to handle a high-volume of inbound/outbound calls effectively.
- Strong skills in Microsoft Office Suite.
Benefits
- A career where your work makes a difference in students’ lives.
- Opportunity to work from home
- Ongoing professional development and growth.
- Outstanding benefits and work perks.
- Generous PTO starting at 20 business days per year, 11.5 paid Holidays, and Tuition Benefits.
- Collaborative and supportive work environment...and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
documentation trackinghealth and safety compliancestudent placementcustomer serviceinformation presentationcall handling
Soft Skills
communicationrelationship buildingteamworktime managementmultitasking