Hospice Receptionist

Graham Healthcare Group

Hospice Receptionist managing clerical activities and phone inquiries for Graham Healthcare Group. Supporting various functions in the Troy, MI office with excellent customer service skills.

Posted 7/1/2026full-timeTroy • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $14 - $16 per hourWebsite

About the role

Key responsibilities & impact

Answer telephones/email in a professional manner and direct the caller to the appropriate party.
Greet and direct visitors to the company.
Provide callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.
Receive, sort, and forward incoming mail.
Coordinate the pick-up and delivery of mail services (FedEx, UPS, etc.)
Assist in the ordering, receiving, stocking and distribution of office supplies.
Maintain appearance of office, ensuring it is tidy, organized and free from safety hazards.
Assist with clerical duties such as photocopying, faxing, filing and collating.
Maintain Telehealth equipment: Log all incoming and outgoing equipment, clean and test equipment, mail equipment to patients/staff.
Assist with bulk mailing projects: merge Excel spreadsheet files for labels, envelopes or documents.
Coordinate monthly ordering of office supplies.
Coordinate communications to vendors for facility requests.
Order coffee refills/supplies.
Support requests for access to Supply Room.

Requirements

What you’ll need

Prior telephone experience of routing inbound calls.
Customer service skills.
Medical terminology preferred.

Benefits

Comp & perks

Health, Vision, & Dental
401K & Pension w/ 4% employer contribution
15 Days PTO
Competitive Pay: With opportunity for advancement
Various medical, dental, and vision insurance options for you and your family to choose from.
Company paid life insurance and disability benefits.
50% discounts on tuition for selected courses offered by Purdue and Kaplan.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Clerical DutiesMail CoordinationOffice Supply ManagementTelehealth Equipment MaintenanceExcel Spreadsheet Management

Soft Skills

Professional CommunicationOrganizational Skills