Graham Healthcare Group

Hospice Quality Assurance Administrator

Graham Healthcare Group

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $19 - $21 per hour

Job Level

Mid-LevelSenior

About the role

  • Meet quality and productivity standards and deadlines/turnaround times established by Hospice
  • Perform daily HCHB workflow maintenance to ensure the medical record is compliant and up to date
  • Review and compare daily reports to clinical staff documentation
  • Review Medicare Part D response and denials documents and collaborate with the physician and clinical supervisors for accuracy
  • Maintain working knowledge of Brand and Generic Medications for Hospice Patients and work collaboratively with Part D Sponsors to ensure correct payment for medications
  • Collaborate with the Billing Department to ensure claims are complete with the appropriate medications.
  • Perform claim medication review and entry of claim medications into the medical record
  • Perform data entry of medications dispensed by the pharmacy and monitor the HCHB interface
  • Ensure accurate and timely submission of HIS data and keep current on changing rules and regulations as related to HIS
  • Communicate with the various insurance companies to ensure proper processes are being met, and ensure payments are correct
  • Assist, when necessary, with planning and scheduling face-to-face visits with Nurse Practitioners and Hospice physicians to maintain compliance
  • Perform Quality Assurance audits as directed

Requirements

  • High school diploma or equivalent, some college coursework preferred
  • Pharmacy Technician certification preferred
  • Knowledge of Medicare Part A, B, and D coding processes, medical terminology, clinical documentation, legal aspects of health information, health data standards, and classification conventions
  • Knowledge of the HCHB program preferred
  • Working knowledge of Medicare Part D plans and prior authorizations
  • Knowledgeable in medical terminology, pharmacology, and the insurance pre-authorization process
  • Medical Assistant certification preferred
  • Understanding of various medical insurance processes
  • Ability to read and follow written instructions and document
  • Verbal and written communication skills and exceptional problem-solving skills
  • Maintains contact with internal and external Customers (patients, families, administration, nursing, and physicians), emphasizing commitment to quality of service
Benefits
  • Health, Vision, & Dental
  • 401K & Pension w/ 4% employer contribution
  • PTO: 15 Days

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
HCHB workflow maintenancedata entryclaim medication reviewmedical record complianceQuality Assurance auditsMedicare Part A codingMedicare Part B codingMedicare Part D codingpharmacologymedical terminology
Soft skills
verbal communicationwritten communicationproblem-solvingcollaborationattention to detailcustomer serviceorganizational skillstime managementability to follow instructionscommitment to quality
Certifications
Pharmacy Technician certificationMedical Assistant certification