Manager, Solutions Engineering

Grafana Labs

Manager of Solutions Engineering responsible for team success and customer satisfaction at Grafana Labs. Overseeing regional strategies and collaborations to meet financial targets.

Posted 7/22/2026full-timeRemote • 🇮🇱 IsraelMid-LevelSenior💰 ₪723,000 - ₪867,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing high-performing teams of Solution Engineers while driving customer success and influencing product roadmaps. Proven expertise in sales methodologies and exceeding targets in the high tech industry.

Highest-signal resume keywords

Team ManagementSales Methodology ImplementationOpen Source SellingCloud First/Product Led SalesCustomer Success Strategies

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales EngineeringPerformance ManagementMonitoring Products SalesData Visualization SalesCustomer Feedback AnalysisBook of Business ManagementHigh Growth Startup ExperienceFormal Sales MethodologyTechnical ArchitectureSolution Development

Soft Skills

MentoringCollaborationInfluencingCommunicationCustomer Relationship Management

Industry Keywords

High Tech IndustryCustomer SuccessCommunity ProgramsAdoption ProgramsSales LeadershipEuropean Language ProficiencyIsrael Location

Tech Stack

Tools & technologies

CloudOpen Source

About the role

Key responsibilities & impact

Manage a team of high performing Solution Engineers
Own regional build-out with sales leader counterparts
Ensure customer success after sale through various support mechanisms
Collaborate with marketing to drive community and adoption programs
Influence product roadmap based on customer and team feedback
Report on team success and customer strategies

Requirements

What you’ll need

5-10 years in the high tech industry
Experience in roles like Developer, Architect, Sales Engineer/Architect, Manager, etc.
Proven success in a fast-paced, high growth startup environment
Track record of mentoring and managing performance
Open Source selling or Cloud first/Product led sales experience
Experience implementing a formal sales methodology
Direct experience selling monitoring/data/visualisation products
Proven ability to own a book of business and exceed targets
English fluency required, and a second European language preferred
Located in Israel

Benefits

Comp & perks

Equity
Bonus (if applicable)
30 days of annual leave
In-Person onboarding
Career Growth Pathways
Transparent Communication
Innovation-Driven
3 days reserved for Grafana Shutdown Days