Senior Solutions Engineer

Grafana Labs

Senior Solutions Engineer providing technical expertise and support to customers. Collaborating closely with the Sales team to articulate Grafana's value proposition and strategy.

Posted 7/22/2026full-timeRemote • 🇫🇷 FranceSenior💰 €103,750 - €137,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive technical pre-sales experience, with a strong ability to communicate complex solutions effectively to customers. Capable of creating engaging documentation and enablement materials to support sales efforts.

Highest-signal resume keywords

Technical Pre-Sales ExperienceProduct PresentationsCustomer EngagementWritten Communication SkillsCreative Problem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Oral Communication SkillsCollaboration

Industry Keywords

GrafanaSales StrategyTechnical EngagementDocumentation EnhancementKnowledge Base Articles

Tech Stack

Tools & technologies

Grafana

About the role

Key responsibilities & impact

Partnering with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
Owning the technical engagement with customers
Delivering product and technical presentations
Effectively communicate with customers
Driving product conversations based on need and problems with customers
Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material

Requirements

What you’ll need

5+ years of technical pre-sales experience
Be open to various and complex assignments
First class written and oral communication skills
Love solving technical challenges and thrive on bringing creative solutions
Must be located in France

Benefits

Comp & perks

100% Remote, Global Culture
Scaling Organization
Transparent Communication
Innovation-Driven
Open Source Roots
Empowered Teams
Career Growth Pathways
Approachable Leadership
Passionate People
In-Person onboarding
Balance is Key - Operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to disconnect.