Senior Solutions Engineer

Grafana Labs

Solutions Engineer at Grafana Labs providing technical expertise and product knowledge to customers. Collaborating with Sales to ensure customer success with Grafana technology.

Posted 7/22/2026full-timeRemote • 🇪🇸 SpainSenior💰 €107,000 - €132,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive technical pre-sales experience, strong communication skills, and the ability to articulate complex technical concepts and value propositions to diverse audiences. Capable of driving product conversations and enhancing customer engagement through effective collaboration and creative problem-solving.

Highest-signal resume keywords

Technical Pre-Sales ExperienceProduct PresentationsWritten and Oral Communication SkillsCustomer EngagementCreative Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

CollaborationLeadershipJudgment

Industry Keywords

GrafanaTechnical EngagementValue PropositionCompetitive KnowledgeDocumentationKnowledge Base ArticlesEnablement Material

Tech Stack

Tools & technologies

Grafana

About the role

Key responsibilities & impact

Partnering with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
Owning the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
Delivering product and technical presentations to potential and existing customers
Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
Driving product conversations based on need and problems with customers
Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material

Requirements

What you’ll need

5+ years of technical pre-sales experience
Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically.
Must be located in Spain

Benefits

Comp & perks

100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication – Expect open decision-making and regular company-wide updates.
Innovation-Driven – Autonomy and support to ship great work and try new things.
Open Source Roots – Built on community-driven values that shape how we work.
Empowered Teams – High trust, low ego culture that values outcomes over optics.
Career Growth Pathways – Defined opportunities to grow and develop your career.
Approachable Leadership – Transparent execs who are involved, visible, and human.
Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.