Senior Product Manager, Infrastructure Observability

Grafana Labs

Senior Product Manager developing product vision and strategy for Grafana Cloud observability offerings. Collaborating with global teams to deliver customer value with effective communication and stakeholder engagement.

Posted 5/28/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $162,275 - $194,730 per yearWebsite

Tech Stack

Tools & technologies

CloudDistributed SystemsKubernetesOpen Source

About the role

Key responsibilities & impact

Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering

Requirements

What you’ll need

A BS/BA in Computer Science, a related field, or equivalent work experience
7+ years of experience in Product Management
5+ years of experience in a B2B SaaS product
Experience using or building developer-facing tools, APIs, or platform services
Ability to discuss APIs, data models, schema evolution, and distributed systems concepts
Experience driving adoption of shared services or platform capabilities across multiple product teams
Experience working with Engineering and Design teams build delightful products and features – with sounds UX – in a fast-paced environment
Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders.
Bonus Points:
Experience with open source software and/or commercial open source companies
Experience using or building observability products and/or developer tools, either internally as an SRE or for external customers
Proficient with infrastructure concepts and components – like Kubernetes, Cloud Service Providers, and VMs – and able to articulate these models in human-readable terms
Experience with AI tools

Benefits

Comp & perks

100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication – Expect open decision-making and regular company-wide updates.
Innovation-Driven – Autonomy and support to ship great work and try new things.
Open Source Roots – Built on community-driven values that shape how we work.
Empowered Teams – High trust, low ego culture that values outcomes over optics.
Career Growth Pathways – Defined opportunities to grow and develop your career.
Approachable Leadership – Transparent execs who are involved, visible, and human.
Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

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Hard Skills & Tools

Product ManagementB2B SaaSAPIsdata modelsschema evolutiondistributed systemsUX designinfrastructure conceptsKubernetesAI tools

Soft Skills

communicationinfluenceempathycollaborationproblem-solvingpresentation skillsdocumentation skillscustomer focusprioritizationtradeoff analysis