Senior AI Engineer – Grafana Ops, AI/ML

Grafana Labs

Senior AI Engineer at Grafana Labs focusing on AI-driven observability tools. Collaborating with cross-functional teams to enhance infrastructure and observability quality through automation.

Posted 5/26/2026full-timeRemote • 🇨🇦 CanadaSenior💰 CA$129,392 - CA$217,128 per yearWebsite

Tech Stack

Tools & technologies

AWSAzureCloudGoogle Cloud Platform

About the role

Key responsibilities & impact

Build and deliver AI solutions: Take ownership of developing high-performance AI features to help users detect, triage, and resolve incidents using observability data and tools.
Rapid experimentation and iteration: Implement a highly iterative process where you quickly prototype, test, and validate with real users, including shipping and evolving LLM- or agent-powered workflows for incident lifecycle management and automated analysis tasks.
Collaborate cross-functionally: Work with data analysts, product managers, and designers to shape AI-driven product features, including integration of agentic components with internal tools, alerting systems, runbooks, and developer workflows.
Utilize AI tools effectively: Use AI and automation tools to enhance both product functionality and your own development workflows.
Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams.
Ownership and impact: Take full ownership of the AI solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows.

Requirements

What you’ll need

Experience with LLMs, prompt engineering, and building applications powered by GenAI.
Proven track record of delivering software that made it into production and is actively used by users.
Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure).
Experience using observability tools to understand and troubleshoot system behavior.

Benefits

Comp & perks

100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication – Expect open decision-making and regular company-wide updates.
Innovation-Driven – Autonomy and support to ship great work and try new things.
Open Source Roots – Built on community-driven values that shape how we work.
Empowered Teams – High trust, low ego culture that values outcomes over optics.
Career Growth Pathways – Defined opportunities to grow and develop your career.
Approachable Leadership – Transparent execs who are involved, visible, and human.
Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

ATS Keywords

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Hard Skills & Tools

AI solutions developmentLLMsprompt engineeringGenAI applicationssoftware deliverycloud-native environmentsobservability toolsincident lifecycle managementautomated analysisprototyping

Soft Skills

effective communicationcollaborationownershipimpactiterationproblem-solvingcross-functional teamworkuser validationadaptabilityinnovation