
Senior Software Engineer – AI and Automation, Data & Analytics
Grafana Labs
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $154,445 - $185,334 per year
Job Level
About the role
- Own end-to-end development of agentic and AI-integrated workflows: design, implementation, testing, deployment, and maintenance
- Build modular, composable agentic systems using frameworks like LangChain, CrewAI, Anthropic MCP, or similar orchestration libraries
- Develop "agentic skills" for SDR and CSM teams—reusable capabilities that agents can invoke across interfaces (Slack, dashboards, internal apps)
- Implement observability and feedback loops: logging, performance metrics, prompt iteration, and model evaluation
- Build MCP servers, CLIs and APIs and microservices that connect AI models to business systems: Salesforce, BigQuery, Slack, HubSpot, email, calendars, analytics tools
- Architect data flows that enable retrieval-augmented generation (RAG)
- Build serverless or containerized services (GCP Cloud Functions, Cloud Run, or similar) that scale with usage and integrate with Grafana's cloud infrastructure
- Scope high-impact automation problems autonomously
- Design and deploy automation workflows using tools like n8n, Zapier, Prefect, or custom orchestration platforms
- Build systems designed for self-service, with documentation and enablement materials
Requirements
- 5+ years of software engineering experience, including backend development and systems integration work
- Strong proficiency in Python (preferred) or Javascript/Node.js
- Hands-on experience with LLM APIs (OpenAI, Anthropic Claude, or similar) and orchestration libraries (LangChain, LlamaIndex, Anthropic MCP, Semantic Kernel, etc.)
- Comfortable building internal APIs, microservices, or serverless systems (GCP Cloud Functions, Cloud Run, AWS Lambda, or similar)
- Familiarity with SQL and data warehouses (BigQuery preferred)
- Experience with authentication patterns, secure API handling, rate limiting, and workflow automation
- Proven ability to deliver AI-powered features in production environments
- Strong problem selector who can identify high-leverage initiatives and push back on low-impact requests
- Thrives in ambiguous, fast-moving projects; able to balance experimentation with engineering rigor
- Clear technical communicator—able to explain complex systems in simple terms and collaborate effectively with product and data stakeholders
- Comfort with autonomy—able to identify the right questions, structure unstructured problems, and drive work independently.
Benefits
- Equity
- Bonus (if applicable)
- Restricted Stock Units (RSUs)
- 30 days annual leave
- 3 days for Grafana Shutdown Days
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
PythonJavascriptNode.jsLLM APIsLangChainCrewAIAnthropic MCPSQLmicroservicesserverless systems
Soft Skills
problem solvingtechnical communicationautonomycollaborationadaptabilityinitiativeexperimentationengineering rigorhigh-leverage initiative identificationclear explanation of complex systems