Grafana Labs

Growth Account Director

Grafana Labs

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $350,000 - $380,000 per year

Job Level

Lead

Tech Stack

CloudGrafanaOpen Source

About the role

  • Identify new opportunities to expand Grafana usage within 2 - 3 top existing accounts across multiple functions and business lines.
  • Develop and maintain strong relationships at Executive level in current customers.
  • Create and execute strategic plans for defined account set.
  • Meet and exceed individual quarterly and annual sales goals.
  • Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management).
  • Cultivate sales through outbound prospecting and inbound leads.
  • Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise.
  • Become an expert in managing your sales pipeline in Salesforce.
  • Manage quote creation, order processing, and day-to-day customer requests.

Requirements

  • 5+ Years of Experience in Infrastructure Technology Sales
  • Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
  • Energetic, upbeat, entrepreneurial, tenacious team player
  • Adaptable and with demonstrable experience in high velocity technology companies
  • You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually.
  • Bonus Points For:
  • Experience using Salesforce
  • Familiarity with open source technology is a significant advantage
  • Experience using Command of the Message and MEDD(P)ICC is ideal.
Benefits
  • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
  • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
  • Transparent Communication – Expect open decision-making and regular company-wide updates.
  • Innovation-Driven – Autonomy and support to ship great work and try new things.
  • Open Source Roots – Built on community-driven values that shape how we work.
  • Empowered Teams – High trust, low ego culture that values outcomes over optics.
  • Career Growth Pathways – Defined opportunities to grow and develop your career.
  • Approachable Leadership – Transparent execs who are involved, visible, and human.
  • Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
  • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
  • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
infrastructure technology salessales process managementoutbound prospectingaccount managementsales pipeline management
Soft skills
excellent communicatorrelationship buildingenergeticadaptableteam playertenacious