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GRADION

Site Reliability Engineer, DevOps Engineer – Middle/Senior

GRADION

. Own platform availability: monitor, triage, and resolve incidents within defined SLA windows.

Posted 7/1/2026full-timeHo Chi Minh City • 🇻🇳 VietnamSeniorWebsite

Tech Stack

Tools & technologies
AWSCloudDNSFirewallsGoogle Cloud PlatformKubernetesPrometheusPython

About the role

Key responsibilities & impact
  • Own platform availability: monitor, triage, and resolve incidents within defined SLA windows.
  • Manage cloud infrastructure on AWS and/or GCP - provisioning, scaling, and day-to-day operations.
  • Maintain and improve CI/CD pipelines and GitOps workflows.
  • Operate observability systems: monitoring, logging, and alerting at production scale.
  • Participate in on-call rotation as part of the global follow-the-sun coverage model.
  • Configure, deploy, and manage AI tooling and MCP servers in production environments.
  • Contribute to infrastructure automation, scripting, and internal tooling.
  • Write clear post-incident reviews and contribute to the monthly operational report.
  • Collaborate closely with engineering teams across multiple time zones.

Requirements

What you’ll need
  • 4+ years in a DevOps / SRE / Platform Engineering role within an international team.
  • Solid Kubernetes knowledge - cluster operations, troubleshooting, and configuration.
  • Hands-on cloud experience with AWS and/or GCP.
  • Good understanding of networking fundamentals - DNS, load balancing, firewalls, VPC.
  • Scripting and automation skills (Python, Bash, or similar).
  • Experience with CI/CD tools and GitOps-based delivery.
  • Working knowledge of monitoring and observability systems (Prometheus, ELK, or equivalent).
  • Good English - daily communication with European stakeholders is a core requirement.
  • Self-directed and proactive - you ask the right questions and drive issues to resolution without waiting to be told.

Benefits

Comp & perks
  • Performance bonus of up to 2 months’ salary.
  • Performance review twice a year, so your growth is recognized and rewarded.
  • Premium healthcare for you, plus an annual health check.
  • 15 days of annual leave.
  • Full salary during probation.
  • Hybrid working for real flexibility.
  • Monthly Happy Hour and Community Tech activities.
  • Work on global projects as part of an innovation team that shapes ideas for the hi-tech world.
  • Diverse training programs to keep you growing.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
AWSGCPKubernetesCI/CD ToolsGitOpsPythonBashPrometheusELKNetworking Fundamentals
Soft Skills
Self-DirectedProactiveEffective Communication