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Secretary 2 – Victim Services, Relief Roster
Government of Nova ScotiaSecretary providing administrative support to the Provincial Victim Services Program under the Department of Justice. Responsibilities include managing communications, preparing statistics, and organizing meetings.
About the role
Key responsibilities & impact- Assisting in the delivery of services to victims of crime by providing a broad range of secretarial/administrative functions.
- Answering the main phone line.
- Preparing correspondence; managing a database.
- Direct contact with the public, victims of crime, and justice partners.
- Preparing statistics on a spreadsheet; code blocking invoices for signature and payment.
- Booking new and recurring meetings (in person and virtual); opening, preparing, and distributing mail.
- Maintaining an electronic filing system and ordering office supplies.
- Preparing quotations for off site training events and taking minutes for meetings.
- Maintaining Regional Office general e-mail account and supporting the administrative assistants in the regional offices and Head Office.
Requirements
What you’ll need- One year secretarial or commercial course supplemented by three years of related secretarial experience (including experience dealing with traumatic events).
- Proficient in typing, word processing and other standard computer applications, such as Microsoft Word, Excel, Outlook, and internet use.
- Ability to multi-task, prioritize, and manage electronic filing systems.
- Organized and adaptable in a fast-paced environment.
- Good interpersonal skills, sensitive to the needs of clients, with tact, sound judgement, and able to exercise discretion and confidentiality.
- Effective verbal and written communication skills, strong organizational skills, and the ability to work independently are essential in this role.
- Knowledge of the Justice Enterprise Information Network (JEIN) and issues impacting victims, along with work experience in the criminal justice system, and trauma informed training would be considered assets.
- Bilingualism with oral and written skills in English and French will also be considered an asset.
Benefits
Comp & perks- Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
- Engaging workplace. Our Employees feel valued, respected, connected, and tuned in.
- We have forward-thinking policies and strategies.
- Countless career paths.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
typingword processingMicrosoft WordMicrosoft ExcelMicrosoft Outlookdatabase managementstatistical analysiselectronic filing systemsminute takingquotation preparation
Soft Skills
multi-taskingprioritizationorganizationadaptabilityinterpersonal skillstactsound judgementdiscretionconfidentialityeffective communication
Certifications
secretarial course