Manager – Health Services Navigation

Government of Nova Scotia

Manager responsible for Health Services Navigation programs within Nova Scotia's Health Department. Leading program delivery and strategic initiatives for Centralized Navigation / 811 Service and related projects.

Posted 5/5/2026full-timeHalifax • 🇨🇦 CanadaMid-LevelSenior💰 CA$3,929 - CA$4,912 per monthWebsite

About the role

Key responsibilities & impact

Responsible for the management, coordination, and continuous improvement of assigned Health System Navigation programs
Oversee day to day implementation, coordination, and monitoring of the Centralized Navigation / 811 Service and related navigation support programs
Develops and maintains knowledge of current best practices and evidence and applies this to support program and strategic planning
Support the development and application of quality management processes
Identify emerging risks or service gaps and recommend mitigation strategies
Maintain effective working relationships with contracted operators and other health and social system partners
Interpret and apply relevant legislation, regulations, and departmental policies in the context of daily program operations
Track program expenditures, monitor variances, and prepare financial information for senior leadership
Prepare clear, evidence informed operational reports, briefing materials, business cases, and presentations.

Requirements

What you’ll need

Bachelor's degree in a relevant field of study
Several years progressive management experience
Demonstrated experience working in the health system, provincial government or related field
Demonstrated ability to build collaborative working relationships with internal and external partners
Very strong interpersonal skills and the ability to work collaboratively in a dynamic team environment
Demonstrated ability to understand data and evidence and lead strategy and planning
Experience in contract management and budgeting
Strong computer skills, including competency in Microsoft Office products
Superior organizational and time management skills with demonstrated decisiveness
Ability to manage competing priorities with tight and conflicting deadlines.
A Master's degree is an asset.

Benefits

Comp & perks

Defined Benefit Pension Plan
Health
Dental
Life Insurance
General illness
Short and Long Term Disability
Vacation
Employee and Family Assistance Programs

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

program managementquality management processescontract managementbudgetingdata analysisstrategic planningevidence-based practices

Soft Skills

interpersonal skillscollaborative working relationshipsorganizational skillstime managementdecisivenessability to manage competing priorities

Certifications

Bachelor's degreeMaster's degree